Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Personal Information
Timeline
Generic
Vivek S

Vivek S

Chennai

Overview

14
14
years of professional experience

Work History

Deal Hub Consultant

UiPath Inc
Bangalore
01.2020 - Current
  • Delivered support to Stake Holders and Vendors in contract renewals and data migration and Sales support more than 10 times
  • Managing Order Management queries and licensing queries as a Deal hub Consultant for AMER Region
  • Supporting the Enterprise sales team in all type of deals like New Business, Upsell and Renewal
  • Support Sales with the construction of the commission plan and interpretation of actual versus plan results
  • Handling the Velocity sales team for America's region, helping the sales in creating quotes, amendments, partner discounts and swaps
  • Once the Opportunity is in closed won pending, working on the finance case to make sure the PO matches the quote created and pushing it further for booking
  • Helping the enterprise sales team in collaborating with the legal team for legal entity name change, MSSA and NDA agreements editing and routing internally as well as the customer for signature
  • New hire enablement
  • Reoccurring and Adhoc request handling
  • Implementing new Process guidelines for the DealHub team collaborating with the finance team for smooth deal closer
  • Running UAT (user acceptance test) for quoting CPQ in Salesforce
  • Managing and updating sales center based on the new updates globally and the Deal Hub SharePoint
  • Analyzing pricing for different deals/opportunity types to have the correct discount based on business type (New, Renewals and Upsell)
  • Providing proactive reports to the sales team on upcoming deals for the quarter which are above $100K
  • Forecast analysis on the deals on quarterly basis to see the target achieved vs lost vs Slipped

Sales Operations Analyst

Symantec India Pvt Ltd
Pune
01.2017 - 01.2020
  • Company Overview: Planning to get the renewal deals/Opportunity booked by discussing with regional sales lead for EMEA region
  • Proactive support for high dollar value deals for Sales Reps before the Q-end
  • Engaging with each distributor on WebEx on weekly basis to review the progress of booking
  • Working with distributors on several accounts for all the assets of each account that are expired and or being expired in future
  • POC's for Sales reps for sales related queries and also collaborating with cross functional team like Order Management and Finance support team to get the deal closed within TAT
  • Finalizing pricing and quote for all the opportunities
  • Making sure that all the opportunities are being won/lost and closed
  • Making sure that all assets are licensed and are fulfilled
  • Working with Broadcom for integration with migration of data and process set up for pricing and quote
  • Handling SFDC Case Management like assignment of cases and managing case queues
  • Collaborating with internal/dependents teams, making sure to get the best solution for customers
  • Working on Monthly sales report in BI and Publishing reports for SLA, targets, KPI and helped in reducing the turnaround time and working on process improvement plans
  • Planning to get the renewal deals/Opportunity booked by discussing with regional sales lead for EMEA region

Senior Process Associate

Hewlett Packard Enterprise
Chennai
01.2014 - 01.2017
  • Company Overview: Channel Renewal processing and salesforce case management
  • Renewal processing done entirely through SAP R/3 version 6.3, SFDC, MS Excel and other internal web-based applications
  • Handling a team of 10 members as an AOL (Account Operations Lead) will be responsible of the monthly volume and closure
  • Allocating the work to team members
  • To create quotes and contracts for new products and services and modify quotes and contracts for existing products and services
  • Creating customer contact information and business partners to maintain customer master data
  • Activation of contracts when customer issues Purchase Order
  • Processing and changing the active contracts and renewal quotes respective of its service requests and the amendment types
  • Working on invoices such as giving credits to customers, cancelling the whole invoice and cancelling the requested line items in the invoices
  • Handling escalations and providing RCAs to the management
  • Channel Renewal processing and salesforce case management

Process Associate

Tata Consultancy Services
Chennai
01.2011 - 01.2013
  • Company Overview: Marketing research Domain (JCL and CICSPROD)
  • Marketing Research project based on the Clients like GMI, Kraft etc
  • Creating and editing the sales data for the client based on the market scanning details
  • Analyzing the request changes made in the documents as per the requirements for Nielsen clients based on the study
  • Working with Mainframe, JCL, CICSPROD, Virtual Machine and Microsoft Access queries
  • Owning Individual process and working with different projects based on schedules
  • Marketing research Domain (JCL and CICSPROD)

Education

BCA - Bachelor of computer application

A.M.Jain College
01.2011

Skills

  • Salesforce
  • CPQ
  • SAP SD
  • Oracle 11i
  • R12
  • MS Office
  • ITIL Foundation certified
  • RPA Developer Foundation certified
  • JCL
  • CICSPROD

Websites

Hobbies and Interests

  • Playing Football for Chennai Division (Air India FC)
  • Table Tennis
  • Carom

Languages

  • English
  • Hindi
  • Tamil

Personal Information

  • Father's Name: Sekar
  • Date of Birth: 12/17/90
  • Marital Status: Single

Timeline

Deal Hub Consultant

UiPath Inc
01.2020 - Current

Sales Operations Analyst

Symantec India Pvt Ltd
01.2017 - 01.2020

Senior Process Associate

Hewlett Packard Enterprise
01.2014 - 01.2017

Process Associate

Tata Consultancy Services
01.2011 - 01.2013

BCA - Bachelor of computer application

A.M.Jain College

Similar Profiles

CREATE PROFILE
Vivek S