Summary
Overview
Work History
Education
Skills
Timeline

Vivek Sah

Gurgaon

Summary

Knowledgeable Sr. Director with proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning.

Overview

17
17
years of professional experience

Work History

Sr. Director, Global Strategy and Operations

GARTNER
Gurgaon
02.2020 - Current
  • POC Excellence Team (Sr. Director/Director) - Program Managed a highly cross functional initiative involving Sales, GSSO, CSO, Products & R&A targeted at establishing and scaling IPWs (Insight Platform Walkthroughs) as an integral part of the suit of POCs.
  • Delivered strong uplift in advancement (1.7X), winrate (1.8X), engagement (10pp) & retention (9pp).
  • Achieved a 10X increase in IPW volumes by improving seller adoption.
  • Scaled capacity by 10X while taking proactive measures to manage demand-capacity by load balancing across CSO and improving productivity at specialist level.
  • Initially led operations and then created a team to meet ambitious goals of assignment time (
  • Partnered with technology teams across Siebel, RES and Salesforce to implement processes for IPW Request, Assignment and Scheduling (Real Time Scheduling).
  • Built an Analytics function to develop the long-term architecture of IPW reporting and dashboarding.
  • Drove several initiatives to improve the quality of IPWs - Tailor IPWs for C-Level, Content customization for by product/role/scenarios & building a data repository and recommendation engine for IPW content.

Associate Director/Manager

GARTNER
Gurgaon
01.2021 - 07.2022
  • Collaborated with Client Services Organization (CSO) to boost client retention (~10% pp) by maximizing the value that clients receive from their Conference entitlements.
  • Managed multiple initiatives in parallel as part of the Conferences workstream to ensure timely completion and tracking of tasks to achieve stipulated goals linked to attendance, engagement, and process efficiencies.
  • Created a team to drive Custom Agenda suggestion for client’s basis their key initiatives and priorities.
  • Partnered with advance analytics team to build a events dashboard for greater visibility of conferences performance for the services team.
  • Collaborated with tech, product, and conferences team to build a Recommendation engine to enable service teams to get the right clients to the right events.
  • Led operations for two team on digital marketing for GTS Virtual events and driving engagement for our GBS portfolio (CSS Web Team).

Manager

GARTNER
Gurgaon
02.2020 - 01.2021
  • Led a team of 35 associates as part of the ANBI (Accelerating New Business Initiative) program to support Gartner sales teams in driving higher effectiveness and efficiency during prospect conversion.
  • Partnered with Sales, Product and Tech teams to design and implement a platform-based solution (PACT) and integrated it with existing CRM to ensure rapid scale up and adoption of service.
  • Delivered New Business Uplift of ~15% for supported sales teams.
  • Ensured operational efficiency via standardization of process, training, tools, and content to sales teams leading to significantly improved cost of service (58% reduction) for the team.

Strategy Manager

CORNING INCORPORATED
09.2016 - 01.2020
  • Championed the development of forward-looking strategic plan for the local entity – Corning India.
  • Delivered 1.5x revenue growth over 3-year timeframe.
  • Built scale of operations to augment revenue growth and position India as next key market for Corning.
  • Expanded services offering resulting in headcount increase by ~30FTE.
  • Increased local footprint with addition of two new warehouses and technology lab.
  • Led key entity level planning meetings, including annual goal setting process and quarterly business reviews.

Strategy Manager

CORNING INCORPORATED
09.2016 - 01.2020
  • Collaborated with Sales heads to analyze challenges and guide business transformation initiatives.
  • Initiated a growth program for LiveScience’s business to deliver ~2x revenue growth over 5 years.
  • Redefined GTM strategy for Advanced Flow Reactor business to bring sales on par with targets.
  • Spearheaded the introduction of new Corning businesses and innovations into the Indian market.
  • Assessed feasibility and created an initial roadmap for bringing Automotive Glass solutions.
  • Forged partnerships with OEMs and local manufacturers to launch screen protector business in India.
  • Managed projects through the new product development process. Introduced two new Lifesciences products through local contract manufacturing route to enable a topline addition of $2.5M over 5 years.
  • Identified and implemented business process improvements to enhance the regional bottom line.
  • Transformed supply chain into a centralized function from its decentralized state at individual businesses.
  • Enabled local processing of Med-X glass to ensure manufacturing closer to the end user.

Business Consultant

ZS ASSOCIATES
11.2014 - 08.2016
  • Characterized organized customer behavior using affiliation, sales and access datasets for accounts targeted by account executives of a leading pharmaceutical firm to enable account planning and prioritization.
  • Evaluated the impact of various strategic contracting options on the overall GTN of an upcoming pharmaceutical brand and created a contracting tool to support client contracting decision-making.
  • Designed and operationalized a model incorporating the impact of managed market access in Incentive Compensation Goal Setting for in-line and to-be-launched brands of a leading pharmaceutical firm.

Analyst, CN-Resources

ACCENTURE STRATEGY
05.2013 - 10.2014
  • Streamlined and standardized the capital projects execution processes for a leading logistics firm in ICD space.
  • Implemented processes for selected pilot projects and developed implementation roadmap for rollout of new processes across projects.
  • Developed data intensive financial models for multiple product lines of a leading Oil Field Services firm.
  • Conducted profitability analytics to identify trends in portfolio and areas that lead to erosion of profitability.
  • Performed spend analysis for a leading mining company to provide strategic recommendations with potential for reducing firms annual recurring costs by 3-4%.

Business Analyst

BLACK & VEATCH (B&V)
12.2010 - 04.2012
  • Company Overview: Leadership Development Program (LDP)
  • Led a team of ten to meet aggressive time & budget targets on eight Air Quality Control projects worth $520m.
  • Evaluated cash flow statements, cost spreads and cost reports to analyze project and portfolio performance.
  • Developed and implemented KPIs to monitor progress and created reports to gauge performance.
  • Leadership Development Program (LDP)

Mechanical Engineer

BLACK & VEATCH (B&V)
Florida
12.2008 - 11.2010
  • Managed turnaround for a unit of a 3600MW West County Power Plant (WCPP) for Florida Power & Light.
  • Reduced turnaround time on unit from 8 to 7 months, resulting in savings of $2m.

Education

MBA - Finance, Marketing

Indian School of Business
04.2012 - 4 2013
  • Merit List, Rank 24/765
  • Awarded ISB Merit Scholarship of INR 1.5 lakhs for academic excellence in core terms (top 4%)
  • National Winner in the “Amazon Customer Excellence (ACE) - Operations Challenge 2012”
  • GPA: CGPA: 3.69/4.0 (Core Terms): 3.84/4.0

MS - Technology (Construction Management)

Purdue University, West Lafayette, Indiana
08.2007 - 12 2008
GPA: CGPA: 4.0/4.0

Bachelor of Architecture -

Indian Institute of Technology (IIT)
08.2002 - 5 2007
  • Department rank: 2/30
  • GPA: CGPA: 8.39/10

Skills

Collaborative leadership

Timeline

Associate Director/Manager - GARTNER
01.2021 - 07.2022
Sr. Director, Global Strategy and Operations - GARTNER
02.2020 - Current
Manager - GARTNER
02.2020 - 01.2021
Strategy Manager - CORNING INCORPORATED
09.2016 - 01.2020
Strategy Manager - CORNING INCORPORATED
09.2016 - 01.2020
Business Consultant - ZS ASSOCIATES
11.2014 - 08.2016
Analyst, CN-Resources - ACCENTURE STRATEGY
05.2013 - 10.2014
Indian School of Business - MBA, Finance, Marketing
04.2012 - 4 2013
Business Analyst - BLACK & VEATCH (B&V)
12.2010 - 04.2012
Mechanical Engineer - BLACK & VEATCH (B&V)
12.2008 - 11.2010
Purdue University - MS, Technology (Construction Management)
08.2007 - 12 2008
Indian Institute of Technology (IIT) - Bachelor of Architecture,
08.2002 - 5 2007

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