Vivek Sharma
Overview
21
21
years of professional experience
Work History
Director - Digital
NAGARRO
07.2024 - Current
- Strategic Digital Leadership for delivery of Technology Solutions
- Delivery of innovative solutions and consulting services for large scale business transformations and augmentation of digital customer experience
- Pioneering Digital Change in areas such as AI, IOT, etc
- For business transformations
- People, Project and Delivery Management within large change programs to ensure delivery excellence and achieve breakthroughs in business relationships
- Super App Deployment for a French conglomerate – Architected and developed a global cloud-based (Azure DevOps) & microservices-based mobile application with Agile practices
- With configurable lego-based architecture we are leveraging our digital transformation expertise to enhance our clients digital, data, and AI capabilities, fueling innovation and operational excellence
- Demand based business forecasting for a French conglomerate – Solutioned and implemented AI based data forecasting model to optimize site operations based on business insights
- Platform-based IOT Architecture POC – Implemented a POC to control and regulate smart-locks and air-conditioning for a remote facility
- The POC was to prove platform-based architecture concept which could be extended to clients’ other remote operations
Senior Vice President – Information Technology
RELIGARE FINVEST LIMITED
02.2016 - 07.2024
- IT Strategy Roadmap formulation for NBFC (SME, LAP, STTF) and HFC (HL, LAP etc.)
- Program Management for IT Transformation, Business Process Re-engineering (BPR) Exercise and Digitization
- Experienced PMO Leader with expertise in Product Evaluation, Process Automations, Contractual Negotiations and Program Delivery within BFSI
- Adept at maintaining IT Compliance (Disaster Recovery, Entitlement Reviews etc.) & executing IT Operations in-line with RBI’s IT Master Direction Framework
- Monitor Project Schedule, Quality, Cost and evaluate solution design, ensure user Change Management through relevant milestones (acceptance tests, sign-offs)
- Key project implementations such as CKYC, NeSL, Securitization, PMAY, Aadhaar Vault (PMLA Guidelines), Vendor Empanelment, GL System, Treasury & ALM
- Practiced in deploying FinTech integrations for Digital KYC, Video KYC, Scorecard, ITR / MCA / GST, Multi-Bureau, Hunter, Perfios, e-NACH, Payment Gateway (PayU), Legal/Technical/FI/FCU/CERSAI, E-Invoicing etc
- DC Migration Project - Planned & migrated over 20 applications to Cloud DC with no disruption in services
- IT De-Merger – Strategized de-merger of group IT services in use by Religare Finvest Limited
- The way-forward proposed was presented to investors and well received with compliments from the deal team
- IT Merger – Presented IT Merger Strategy to acquiring entity (large NBFC)
- Lending System Transformation – Strategized and Proposed Digitization-approach for lending business of RFL (NBFC) & RHDFCL (HFC) with omni-channel onboarding of customers in FinTech-model with below key propositions: Quick turnaround time in sales leading to rapid growth in business volumes, Real time profile based credit decision making while collaborating with sales, Minimal human intervention with majority activities through STP, Scalable Software-As-A-Service (SaaS) platform with minimal overheads, Proactive regulatory reporting
- Implementation of Moratorium & Restructuring due to Covid-19 in Finnone
- Implementation of Aadhaar & PII Masking, GST Functionality, PMAY in Finnone
- Implementation of SME Scorecard for loan eligibility and customer risk categorization (based on customer’s bureau, financial and banking details) using Newgen BPM and Rule Engine
- Same involved implementation of Crisil developed PD/LGD/EAD-based forecasting model followed by regular stress testing
- Evaluation of Salesforce (SFDC) & Microsoft (D365) platforms for Sales Mobility and CRM followed by Implementation of D365 Sales & Service cloud for onboarding
- Evaluation of Focus FIS & Acies for ALM Regulatory Reporting and Liquidity Risk Management Framework implementation (Basel III incl
- LCR, NSFR) within NBFC
- Transformation to ERP-On-Cloud with Implementation of Oracle Fusion (GL, AP, AR, PO) for intelligence, efficiency and agility in Finance operations
Manager – Business Analysis
SOPRA GROUP, INDIA
07.2010 - 06.2016
- As Product Owner & Scrum Master, worked on multiple release cycles / iterations of Corporate Banker and SFR Projects based on an Agile framework eMedia (Sopra Group’s Value and Risk Based Approach towards Project Management & Delivery)
- Liaising with customers for gathering business requirements, creating proposals, user stories, use cases for development of multiple banking products
- Working with offshore and onshore counterparts in project team to assist developers in design and delivery in-line with the requirements
- Championed organization-wide initiative “Sopra Technical League”
Senior Engineer
ALCATEL LUCENT, INDIA
06.2005 - 08.2008
- Senior expert in development of IN Telephony (SS7 / SIP / SIGTRAN) based Software Product Corporate Mobility Manager
- Worked on projects in the area of Intelligent Networks, Convergence, IP Telephony, IMS implementation
- Led project turnaround resulting in appreciation from client (TDC) CEO
Subject Matter Expert
AMDOCS, INDIA
11.2004 - 06.2005
- Developed multiple modules for convergent customer care and billing within Telecom - such as configurable rating and online charging component - for Amdocs offerings ENABLER and ENSEMBLE
- Developed multiple modules / enhancements – such as pagination, content management- for Amdocs Yellow Pages Integrated Media offering
Software Engineer
POLARIS SOFTWARE, INDIA
07.2003 - 11.2004
- Designed and developed key modules of core BPM Engine - such as Image Server and Orbiflow – for Polaris’s Banking Suite
Timeline
Director - Digital
NAGARRO
07.2024 - Current
Senior Vice President – Information Technology
RELIGARE FINVEST LIMITED
02.2016 - 07.2024
Manager – Business Analysis
SOPRA GROUP, INDIA
07.2010 - 06.2016
Senior Engineer
ALCATEL LUCENT, INDIA
06.2005 - 08.2008
Subject Matter Expert
AMDOCS, INDIA
11.2004 - 06.2005
Software Engineer
POLARIS SOFTWARE, INDIA
07.2003 - 11.2004
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