Hardworking and motivated Manager with 8 years of experience and record of success in banking (Trade Finance) industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
· Process transactions for issuing of guarantees, amendment, cancellation, lodgment of claims and payments within the limit as per the credit policy.
· Handle Swifts/Telexes of transactions relating to bank guarantees.
· Accurately process ordinary transactions relating to advising, amendment and cancellation of Import and Export Letters of Credit and ensure work accomplishment in strict compliance with the International Chamber of Commerce Rules and Bank's policies and procedures.
· Input transactions for advising, confirmation, amendment and cancellation of Import and Export Letters of Credit on a timely basis.
· Settle value of documents, sight, in same value dates ensuring full funding coverage with FX, Treasury and Credit Departments to avoid loss due to delay of payment interest.
· Deal with client on routing operational issues for advising of Import and Export Letters of Credit and handling of documents. Dispatch export letters of credit and related documents to clients and Banks.
· Prepare and submit reports to the Trade Finance Manager, Operations to monitor workflow and income in addition to the montly and quarterly reports
· Assist Relationship Managers in implementing changes to internal Standards and procedures Inline with development in the business.
· Ensure strict compliance of internal procedures in line with standards laid down as per Quality policy.
· Monitor the day-to-day processing/delivery of all Trade Services products related to the Trade CSC With the primary purpose of meeting/services Standard.
· Provide trade related services to customers as per standard set out in the Quality Manual/System And to meet turnaround time as per the service level agreement.
· Ensure speedy resolution of customer queries and complaints. In accordance with laid down Procedures and quality standard.
· Compliance of all the policies and procedures issued in relation to Money Laundering/Prevention and KYC Terms.
· Provide information about product feature, benefits and implementation to callers. Provide back-office support to sales team. Assists RM in completing KYC review of the clients.
· To conduct all business operations in compliance with internal policies and external laws/Regulations/Guidelines.
Certified in Foreign Exchange Operations from Indian Institute of Banking and Finance
Certified in Foreign Exchange Operations from Indian Institute of Banking and Finance