Vivek Shrivastava
Bengaluru
Summary
Proven leader in business development with a track record of driving revenue growth and building strong client relationships at Learnbay. Skilled in sales, team management, and key account management, I excel in strategizing for customer acquisition and retention. Achieved significant sales targets by leveraging enterprise sales skills and fostering team collaboration.
Overview
8
8
years of professional experience
Work History
Associate Business Manager
Learnbay
Bengaluru
07.2022 - Current
- Lead a team of 10 members to achieve sales targets, and contribute to revenue growth.
- Develop and execute strategies for customer acquisition and retention.
- Utilize CRM tools for efficient client management, and foster long-term partnerships.
- Drive team performance with mentoring, training, and performance reviews.
- Developing and implementing strategies to acquire loyal customers, increase revenue, and manage the bottom line of the company.
- Skilled in negotiation, computer literacy, communication, team building, public speaking, and good knowledge of client handling.
- Generating new business with good, convincing skills, and good knowledge about CRM and people management.
Inside Sales Specialist
Simplilearn
Bangalore
08.2021 - 05.2022
- I am responsible for handling customer issues, and I am responsible for upgrading professionals' skills by providing courses in trends related to their current domain.
- Cold calling and maintaining the lead funnel using Salesforce.
- Generating revenue on a weekly and monthly basis. On-the-spot sales of educational technology products for freshers and experienced individuals in the B2C domain.
- Taking follow-ups and closing prospects. Punching, tracking, and managing orders. Achieving daily, weekly, and monthly calling and conduction targets. Using 3CX.
Senior Academic Advisor
Vedantu Innovation
Bangalore
10.2020 - 08.2021
- Cold calling leads and maintaining the lead funnel using LEADSQUARED.
- Setting up an online demonstration.
- Conducting 8 to 10 meetings weekly and generating revenue.
- On-the-spot sales of educational technology products for the 6-12 segment in the B2C domain.
- Taking follow-ups and closing prospects. Punching, tracking, and managing orders.
- Achieving daily, weekly, and monthly calling and conduction targets.
Business Development Executive
American Express
Bangalore
06.2018 - 07.2020
- Product Handled: Credit Cards.
To manage credit card sales productivity through open market channels, by closely working in harmony with the staff and the sales officer assigned. - Channel management, team handling, efficiency, and productivity increment of reports performance on a monthly basis.
- Catering to corporate clients, privilege banking customers & general banking clients.
- To track business and product performance on critical parameters, and take initiatives for the improvement of the same.
- Act as a single point of escalation for clients of credit cards, and take up with relevant support teams.
- To align and achieve the set Annual Operation Plan (AOP) through target achievement.
- Customer query handling and conflict management, with end-to-end service resolution, ensuring customer satisfaction.
- Experience in charting out strategies, contributing to enhancing business volumes and growth, and achieving revenue and profitability.
- Training the sales force, leading them to attain optimum productivity.
Business Development Manager
S S Air Hydro Power
02.2017 - 04.2018
- Business development, sales, Key Account management, Building Relationships with Client Requirement gathering and Client Analysis
- Business Development / Marketing: Coordinating with clients to understand their needs and anticipated requirements and servicing them with best possible solutions
- Opened the doors and create consistent revenue streams from multiple clients
- Enhancement of Customer Value
- Meeting the clients and closing the deal, build personal credibility manage customer and relationship
- Building relationship with customer and the community to maintain long term business growth
Education
B.Tech/B.E. - Mechanical Engineering
ITM University
Gwalior05-2017
12th - PCM
CBSE
Vivekananda Central School, Hazaribag04-2012
10th - English
CBSE
ST. Stephen's School, Hazaribag01.2010
Skills
- Business Development
- Sales
- B2B Sales
- Team management
- Staffing
- Key Account Management
- Enterprise Sales
- New business development
IT Skills :-
- Python
- SQL
- Power BI
Languages
- English
- Hindi
Affiliations
- Cooking.
- Travelling
- Reading
Timeline
Associate Business Manager
Learnbay
07.2022 - Current
Inside Sales Specialist
Simplilearn
08.2021 - 05.2022
Senior Academic Advisor
Vedantu Innovation
10.2020 - 08.2021
Business Development Executive
American Express
06.2018 - 07.2020
Business Development Manager
S S Air Hydro Power
02.2017 - 04.2018
B.Tech/B.E. - Mechanical Engineering
ITM University
12th - PCM
CBSE
10th - English
CBSE
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