Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Vivek Shukla

Vivek Shukla

Gurugram
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Business-minded Regional Sales Manager with expertise in network expansion. Offering 9 years of industry experience and a proven history of exceeding sales goals. Highly organized and adept at efficient delegation.

Overview

9
9
years of professional experience

Work History

Regional Sales Manager

Estontec OPC Pvt Ltd ( Brand On Wheelz & AdZ Basket )
08.2022 - Current
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
  • Finalized sales contracts with high-value customers.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Meet with Head of Marketing & CEO to generate the revue and build a relations for upcoming possibilities.
  • 2400 + Data and Contacts over North India.

Key Account Manager

Cars24
03.2021 - 07.2022

Build a strong relationships with local market dealers B2C and generate revenue & sale.

  • Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
  • Consistently achieved top ranking in revenue and profit growth.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.

Customer Service Manager

Amazon
09.2020 - 03.2021


  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Area Sales Executive

Universal Corporation Limited
03.2018 - 09.2020
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Identified and qualified new distributors to increase market share in key territories.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Researched target market and identified customers' unique needs to suggest suitable products.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Sales Manager

Pixler IT Solution
06.2014 - 03.2018
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Prepared sales reports with informative graphs and charts to outline key data.

Education

Bachelors - Sociology

Dr. Ram Manohar Lohia Awadh University
06.2022

Master Data Science - Analytics & Master Data

KPMG, Analytics Vidhya
03.2022

Skills

  • Service Optimization
  • Lead Identification
  • Opportunity Identification
  • New Business Opportunities
  • Customer Service and Assistance
  • ROI Strategies
  • Consultative Sales Approach
  • E Commerce expertise to handle any online E commerce business
  • Team Management
  • Supplier Relationships
  • Promotions and Marketing Strategies
  • Trend Analysis
  • Network Development
  • Account Management
  • Strategic Planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Regional Sales Manager - Estontec OPC Pvt Ltd ( Brand On Wheelz & AdZ Basket )
08.2022 - Current
Key Account Manager - Cars24
03.2021 - 07.2022
Customer Service Manager - Amazon
09.2020 - 03.2021
Area Sales Executive - Universal Corporation Limited
03.2018 - 09.2020
Sales Manager - Pixler IT Solution
06.2014 - 03.2018
Dr. Ram Manohar Lohia Awadh University - Bachelors, Sociology
KPMG - Master Data Science, Analytics & Master Data
Vivek Shukla