Summary
Overview
Work History
Education
Skills
Languages
Websites, Portfolios and Profiles
Certification
Accomplishments
Timeline
Generic
Vivek Shukla

Vivek Shukla

Hyderabad

Summary

Proven leader in software quality engineering with over 17 years of extensive experience across Test Automation for Mobile, Web, API, and Desktop applications, including hands-on development, framework architecture, GenAI integration, and global project coordination.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Architect–AI Capabilities

COFORGE
Hyderabad
07.2024 - Current
  • Developed a Spring Boot-based AI integration service utilizing Ollama (LLaMA 3.1 / Mistral) for NLP-driven test case generation.
  • Automated the extraction of test case descriptions from Jira/TestRail APIs, converting them into structured manual test cases and Python-based automation scripts.
  • Design scalable GenAI and traditional AI/ML solutions based on client use cases select appropriate LLMs, architectures (RAG, fine-tuning, agents), and platforms (Azure OpenAI, AWS Bedrock, etc.) define security, data governance, and compliance aspects for GenAI applications.
  • Deep understanding in (as an individual contributor) undertaking Data collection, Data mining, Pre-processing and analysis of Structured and Unstructured data.
  • Reduced test authoring time by ~60% and improved test coverage consistency across sprints.
  • Designed prompt engineering and fine-tuning logic to align AI outputs with existing QA framework standards.
  • Engineered an automated QA pipeline using DeepEval and Pytest, reducing manual verification time for LLM prompts by 70%.
  • Optimized RAG performance by leveraging RAGAS metrics to iterate on vector database indexing, improving context recall by 25%.
  • Established production monitoring using LangSmith, enabling real-time tracing of multi-step agentic workflows and reducing mean-time-to-repair (MTTR) for logic errors.
  • Benchmarked open-source vs. proprietary models (Llama 3 vs. GPT-4o) using Hugging Face datasets to identify the most cost-effective solution for a specific domain-specific chatbot.
  • Debugging the scripts and verifying the execution before checking-in the code.
  • Participating weekly SoS(Scrum Of Scrum) meetings and updating status, progress and blockers to the stakeholders.
  • Report test execution & new test scripts development status to the manager on daily and weekly basis.
  • Conducted testing of: Mobile Apps with Selenium Android and iOS Drivers iPhone, iPad, iPod & Android Apps on different versions & platforms.

Staff–QA-Engineer (Lead Automation-AI)

GE INDIA INDUSTRIES LTD.
Hyderabad
12.2019 - 07.2024
  • Led the automation strategy and execution for the SmallWorld - ME project, improving test efficiency and coverage.
  • Hands-on expertise in large Language models (LLMs/LSTMs/BERT) that can perform complex reasoning in few and zero-shot settings/prompts by generating intermediate chain of thought (CoT) reasoning steps.
  • Build/customize & fine-tune AI models including LLM models via GenAI studios (OpenAI, Vertex or Bedrock) extended through Azure/AWS/GCP for rapid POCs.
  • Proficiency with LLM frameworks like Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API / Azure OpenAI.
  • Experience with model fine-tuning, prompt engineering, and embeddings.
  • Knowledge of Vector databases (e.g., FAISS, Pinecone, Weaviate & AzureAI search) and Semantic search.
  • delivered 3 projects leveraging GenAI services such as Azure OpenAI.
  • experience in Python development with understanding of Python design patterns, asynchronous programming, and performance optimization.
  • Designed and implemented advanced automation frameworks using Java and JavaScript to streamline testing processes.
  • Designed and executed a testing strategy for a RAG-based chatbot, utilizing DeepEval to automate hallucination detection.
  • Benchmarked various LLMs (GPT-4o, Claude 3.5, Llama 3) using Hugging Face benchmarks to balance accuracy and operational cost.
  • Optimized retrieval accuracy by analyzing RagaAI diagnostic reports, leading to a more robust vector search implementation.
  • Developed "LLM-as-a-Judge" workflows to replace manual QA, reducing the evaluation cycle time from days to minutes.

Project-Lead–QA-Automation

CIGNITI TECHNOLOGIES
Hyderabad
02.2017 - 11.2019
  • Led the QA automation team in designing and implementing scalable test automation frameworks using Java and JavaScript for web and mobile applications.
  • Managed end-to-end automation testing lifecycle including script development, execution on CI/CD pipelines using Jenkins, and maintenance of test artifacts.
  • Coordinated and mentored a team of QA engineers, assigning test cases, monitoring execution progress, and reporting on quality metrics to stakeholders.
  • Developed and maintained automated regression and sanity test suites to ensure high-quality deliverables across multiple Agile sprints.

Technical-Lead–QA-Automation

AVIZVA SOLUTIONS
Gurgaon
03.2016 - 02.2017
  • Architected and developed robust automation frameworks for Mobile and Web platforms using Java and JavaScript from the ground up, improving test reliability and efficiency.
  • Spearheaded integration of test management tools like TestRail and Jira to automate the extraction and conversion of test cases into executable automation scripts.

Technical-Lead–QA-Automation

INCEDO INC.
Gurgaon
06.2012 - 02.2016
  • Led a team of QA engineers in developing and maintaining automation frameworks for web and mobile applications using Java and JavaScript.
  • Reduced test authoring time by approximately 60% through automation of test extraction from Jira/TestRail APIs and conversion to executable scripts.
  • Designed and managed CI/CD pipeline integration for continuous testing and deployment using Jenkins to ensure rapid and reliable software releases.
  • { known as IB TECH/INDIABULLS TECHNOLOGY}

QA Lead

SAMEVA Software Services P. Ltd.
Hyderabad
08.2011 - 04.2012
  • Projects: AT & IR

Sr. Software Engineer

Tieto Software Technologies Pvt. Ltd.(TietoEnator)
Pune
06.2006 - 07.2011
  • Architected and developed automation frameworks from scratch using Java and JavaScript, enhancing regression and sanity test coverage.
  • Collaborated with cross-functional teams in agile environments to analyze requirements, create user stories, and participate in sprint planning and backlog grooming.

Software Engineer

Manhattan Associates
Bangalore
09.2004 - 05.2006
  • Projects: PkMS (Picket Management System [Warehouse Management System] (WMS))

Education

B.Tech. - Computer Science

Christian College Of Engg. & Technology
Bhilai
06.2004

Higher Secondary(10+2) -

Holy Family Convent School
Sagar

High School(CBSE) -

J. Navodaya Vidyalaya
Nanded

Skills

  • APPIUM (Selenium-Java-WebDriver API)
  • Katalon Studio
  • PLAYWRITE (JavaScript/TypeScript/Python-Pytest) - at POC level
  • WebDriverIO(boilerplate code)- at POC level
  • Selenium WebDriver
  • Sikuli-IDE & Sikuli JAVA API/AutoIT
  • Microservices/WebServices/FastAPI
  • Java/JS/Python
  • AI integration with LLMs deployed on Azure/AWS Bedrocks & huggingface/Ollama and other embedding models for Contexual embeddings(vector database)
  • prompt engineering
  • model fine-tuning
  • python libraries for ML ie pandas,numpy, metplotlibs, scikit-learn, TensorFlow, and keras
  • AI integration using RAG - Langchain/LlamaIndex
  • Test-NG library
  • POI API and Extent-Reports
  • Jenkins/ANT/Maven
  • SVN/Git-hub
  • Test-Link
  • MS-VSTS (TFS)
  • JIRA
  • HP QC (Quality Center)
  • SOAP UI
  • JMeter
  • Proxy-Sniffer
  • SQL-Developers
  • TOAD
  • SQL-Talk
  • Oracle
  • MS SQL Server
  • SQL/Oracle Database Scripting
  • Android Application development (Java/XML, HTML5/JS/CSS, Ionic- platform with AngularJS)

Languages

English
Hindi

Websites, Portfolios and Profiles

linkedin.com/in/vivekshukla27

Certification

  • ISTQB (Foundation and Advance)
  • Java (Sun Certified in 2008)
  • Python Level-3(By Eudereka)
  • Gen AI with NLP(By GL and IIT Kharagpur)

Accomplishments

· Bravo Awards received by QA Director (Paul cane) in GE in 2020

· Impact Awards received by Cambridge Engineering Director (Steve Cocker) in GE in 2021

· Received Start Individual Awards by Sr. QA Director in Cigniti in 2019

· Received Start Performer Awards by Client (SORAA) in Cigniti in 2018

· Received excellence award as an excellent team player for flawless and timely delivery for Quarterly releases in Incedo.

Timeline

Architect–AI Capabilities

COFORGE
07.2024 - Current

Staff–QA-Engineer (Lead Automation-AI)

GE INDIA INDUSTRIES LTD.
12.2019 - 07.2024

Project-Lead–QA-Automation

CIGNITI TECHNOLOGIES
02.2017 - 11.2019

Technical-Lead–QA-Automation

AVIZVA SOLUTIONS
03.2016 - 02.2017

Technical-Lead–QA-Automation

INCEDO INC.
06.2012 - 02.2016

QA Lead

SAMEVA Software Services P. Ltd.
08.2011 - 04.2012

Sr. Software Engineer

Tieto Software Technologies Pvt. Ltd.(TietoEnator)
06.2006 - 07.2011

Software Engineer

Manhattan Associates
09.2004 - 05.2006

B.Tech. - Computer Science

Christian College Of Engg. & Technology

Higher Secondary(10+2) -

Holy Family Convent School

High School(CBSE) -

J. Navodaya Vidyalaya

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