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Associate Principal Engineer

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Strategic Key Account Lead with extensive experience in B2B telecom and NLD operations. Expertise in enterprise account management, commercial governance, billing accuracy, and cross-functional stakeholder coordination. Known for driving client satisfaction, revenue protection, and operational efficiency. IIM Calcutta alumnus.

Project management professional with over 6 years of experience and track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Accomplished leader with expertise in operations management and international expansion, having directed e-commerce strategies. Proven track record in business development and team collaboration, driving significant growth and enhancing profitability. Adept at mentoring and training, ensuring quality assurance and seamless global logistics. Successfully reduced costs by negotiating favorable supplier contracts.

I'm a result-oriented and seasoned HR professional with 28 years of comprehensive experience, including 18 years in the education sector and over a decade with the NatWest Group. I demonstrate a strong ability to adapt seamlessly across diverse HR functions, having successfully contributed to Learning & Development, HR Business Management, HR Policy & Advice, and Talent Attraction & Employer Branding. Possessing a broad and holistic HR skill set complemented by expertise in Learning & Development, I have a proven track record of designing and delivering impactful leadership programmes and fostering capability building at all organisational levels. I'm adept at collaborating with cross-functional teams to align talent development initiatives with business objectives and committed to driving a continuous learning culture that enhances employee performance and organisational growth. I'm also skilled at driving efficiencies, optimising workflows, and collaborating cross-functionally to align employer branding initiatives with organisational goals.

Vivek Singh

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