Vivek Singh

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Certificate of Merit In Advanced Excel

• Customer Relations - Earned highest marks for customer satisfaction, multiple times.
• Supervised team of 10 new teammates.
• Used Microsoft Excel to develop some some relevant equations to calculate the impact of each surveys received.