VIVEK SINGH
C8/166-B KESHAV PURAM
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Logistics Executive
Pravek Kalp Pvt Ltd
Uttar Pradesh
01.2026 - Current
- Oversaw shipping schedules to ensure timely delivery of goods.
- Utilized warehouse management systems for accurate inventory tracking.
- Examined purchase orders for accuracy prior to shipment processing.
- Supported loading and unloading operations for containerized goods.
- Maintained and updated inventory records, including receipts and shipments of goods.
- Traced missing material and shipments through vendor and customer communications.
Business Partner
LATIKA IMPEX
03.2023 - 09.2025
- I am a partner with my friend in his clothing business and have been working with him part time since 2023
Max Life Insurance Limited
10.2019 - 11.2020
- Built relationships with external partners, vendors, and clients.
- Developed and implemented strategies to increase agency development and sales performance.
- Conducted regular meetings with agents to discuss their progress towards goals and objectives.
- Provided guidance, support, and training to new agents on company policies and procedures.
- Analyzed current market trends and identified potential opportunities for agency growth.
- Assisted in the recruitment of new agents by conducting interviews, reviewing applications, and making hiring decisions.
- Created reports to track agent performance against established metrics.
- Organized events such as conferences, seminars, webinars. for agents to attend for professional development purposes.
- Provided ongoing coaching and mentorship programs for agents based on their individual needs.
- Resolved customer complaints or inquiries quickly while maintaining a positive attitude throughout the process.
Store Manager of Operations
Reliance Jio Infocom Limited
10.2014 - 03.2019
- Developed and maintained store policies, procedures and operations manual.
- Managed inventory levels and ensured accurate ordering of merchandise.
- Ensured compliance with all safety regulations and company policies.
- Resolved customer complaints promptly and professionally.
- Monitored stock levels regularly to avoid out-of-stock situations.
- Assisted customers in finding the products they needed quickly and efficiently.
- Maintained records of daily transactions using point-of-sale systems.
- Ensured that store was clean and organized at all times.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
Bachelor of Arts -
University of Delhi
10-2014
GLOBAL NETWORKING INFRASTRUCTURE MANAGEMENT - Hardware And Networking
National Institute of Information Technology
11-2013
Skills
- Teamwork and Collaboration
- Flexible Schedule
- Problem-Solving
- POS System Operation
- Stocking
- Sales assistance
- Effective communication abilities
- Store maintenance
- Training and coaching
- Customer service and assistance
- Organizational abilities
- Inventory Counts
- Cash Handling
- Punctual and Reliable
- Hardware and software installation
- Data Entry
- Data Management
- Documentation skills
- Tally 73
Languages
Hindi
First Language
English
Intermediate
B1
DATE OF BIRTH
DOB- 26/07/1993
Timeline
Logistics Executive
Pravek Kalp Pvt Ltd
01.2026 - Current
Business Partner
LATIKA IMPEX
03.2023 - 09.2025
Max Life Insurance Limited
10.2019 - 11.2020
Store Manager of Operations
Reliance Jio Infocom Limited
10.2014 - 03.2019
GLOBAL NETWORKING INFRASTRUCTURE MANAGEMENT - Hardware And Networking
National Institute of Information Technology
Bachelor of Arts -
University of Delhi