MICROSOFT OFFICE
VIVEK SINGH MEHRA
BARISTA
Gzira Malta
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Barista
Costa Cofee Malta
09.2023 - Current
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively
- Maintained clean and professional appearance and dining area for guest satisfaction
- Delivered excellent customer service and prompt food and beverage delivery.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Guest Service Associate
Fairfield by Marriot Jodhpur India
12.2021 - 11.2022
- Greeting and welcoming guests
- Managed reservation book and guest check-in and out of hotel
- Checking guest rooms are cleaned and are stocked with toiletries and necessary things
- Replaced electrical equipment/devices if guest is not comfortable with them.
Guest Service Associate
The Westin Pushkar Resort & Spa Rajasthan
03.2019 - 08.2021
- Responsible for greeting guests enthusiastically and ensuring smooth, fast check-in
- Interacting with customers and understanding their food and beverages taste
- Accommodating special requests of guests whenever possible
- Shared local knowledge and activities.
6 Month Industrial training
The Westin Pune
01.2017 - 06.2017
Education
BACHELOR IN HOTEL MANAGEMENT
AMRAPALI INSTITUTE OF HOTEL MANAGEMENT
HALDWANI 01.2014 - 01.2018
Skills
Milk & latte art
Coffee brewing & extraction
Food and beverage pairing
Food inventory management
Hospitality service expertise
Performance Improvement
Beverage Preparation
Accomplishments
- Recognised Multiple times on Trip Advisor and Medallia.
- Completed Food Handler Certification Course on Servsafe 2020
Personal Information
- Date of Birth: 11/05/98
- Father's Name: Puran Singh
- Nationality: Indian
- Marital Status: Unmarried
Disclaimer
I hear by certifying that all the details furnished above are true and correct to be the best of my knowledge. If given a chance, I shall prove my asset to your organization to the best of my ability
Software
Timeline
Barista
Costa Cofee Malta
09.2023 - Current
Guest Service Associate
Fairfield by Marriot Jodhpur India
12.2021 - 11.2022
Guest Service Associate
The Westin Pushkar Resort & Spa Rajasthan
03.2019 - 08.2021
6 Month Industrial training
The Westin Pune
01.2017 - 06.2017
BACHELOR IN HOTEL MANAGEMENT
AMRAPALI INSTITUTE OF HOTEL MANAGEMENT
01.2014 - 01.2018