Vivek Srivastava
Director
New Delhi
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Director
DPSG Society
New Delhi
07.2022 - Current
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Monitored and coordinated workflows to optimize resources.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Monitored expenditures to mitigate risk of overages.
- Drafted and distributed reports to assist board members with critical business decisions.
- Leading ,planning,Coordination and optimization with in departments like Marketing and media relations, Fiscal Affairs, Admissions,Facility management,Transport,Legal,Human Resources,Liasoning with local administrations ,IT Infrastructure, Support Services,Vendor Management,Utilities Management,Crisis Management and Event Management.
Principal Consultant
Freelancer
Mumbai
03.2021 - 06.2022
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Collaborated with clients from concept through final delivery of product or service.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Oversaw project teams and maintained quality-minded schedules.
- Provided detailed advice to customers regarding Sales & Marketing.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- crystallizing brand offering and strategizing an actionable marketing plan.
- Applied expertise to support company sales and service functions.
General Manager
PE Limited
Sofia
09.2019 - 02.2021
- Organized budgets, P&L and achieved margin targets consistently to stay on track with growth plans
- Relationships with key client stakeholders at both senior and mid-management levels
- Participate in International trade shows,Seminars & Conferences
- Developed new vertical of Health care from the scratch.
- International trading for Metal, Industrial components & products Building materials, Paper and Health care products
- Developed and maintained relationships with CXO level contacts across Europe, North America, Part of Latin America and SEA for customers and suppliers through account development
- Manages a liaising with Govt agencies & departmental and banks for financing and LC for trading
- Development of the company's Client Base by actively managing the Marketing & Sales activities , Expansion of Products and Services.
CEO
G NXT Energy Pvt. Ltd
01.2014 - 08.2019
- Start Up, Navi Mumbai
- General Management, Planning, budgeting, P&L and driving growth strategies for the company
- Formulation and driving strategies of growth for new market segments and business opportunities
- Personally working on new initiatives for new technologies, product development with the help of international tie-ups
- Directly involve in project sales to completion for down stream gas pipe line, LOT & VOT systems, Firefighting system design Including Hydrant system, Gas suppression system & fire alarm systems.
- Also added Smart Gas metering system with Israeli company.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices
- Identified and capitalized on short- and long- term revenue generation opportunities to maximize bottom-line profitability
- Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts
- Drove implementation of new market expansion to propel business forward and adapt to market changes
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
Head
Vodafone Cellular Ltd
Pune
01.2012 - 07.2014
- Managing complete customer life cycle for, -Outbound VAS Sales and Retention&Relations,Key/large accounts, SME accounts, HNI and platinum customer Base .
- Formulation of strategies to enhance customer lifetime value, Optimizing loyalty programs, implementing front line transitional changes and improving customer experience and retention of subscribers
- Supported by 14 R.M.'s and two agencies based out of Zones/Branches across Maharashtra and Goa
- As outbound head reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Zonal Sales Manager
Vodafone Cellular Limited
Nasik
09.2008 - 09.2012
- Overseeing post-paid business for Nasik Zone (Nasik & Aurangabad Cluster)
- Formulating & executing of sales strategies for
- Key Accounts and Channel Mgmt and Direct sales team
- Reviewing performance, productivity and analysis of competitive market
- Handling business through verticals like DSA,
- DST, VS, VTS &VMS with the team of 5 Channel
- Sales Managers and 3 Territory Sales In-charge and 17 Sales Officers)
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Organized promotional events and interacted with community to increase sales volume
- Maintained up-to-date knowledge of new subscription plans and performed competitor analysis
- Managed accounts to retain existing relationships and grow share of business
- Devised sales strategies to increase points of distribution, product positioning, consumer awareness, trial, conversion and user acquisition
- Capitalized on customer up-sell opportunities resulting in additional revenue from dedicated data lines to corporate.
Sales Manager
ICICI Lombard GIC Ltd
Pune
07.2006 - 10.2008
- Responsible for overall sales forecasting for Maharashtra & Goa (Except Mumbai)
- Handling Motor Insurance (Through Dealers,DSA's & DST) & Renewal business.
- Formulating & executing sales strategies, Key accounts / Dealer's management, Channel Management, analysis of sales Performance, productivity analysis and review of competitive market Information.
- Undertaking entire gamut of tasks entailing Operations, Product & Sales Training of on roll Managers / Sales Officers in order to achieve revenue target
- Sustaining by 12 Location offices and team of 13 Unit Sales Manager, 250+ Sales officers & 15 Back office Staff.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Coached Sales officers and Managers in successful selling methods and encouraged cross-selling to drive revenue.
Cluster Manager
Reliance Industries Ltd
Surat, Gujarat
11.2004 - 07.2006
- Responsible for overall sales forecasting and achievement for Bharuch and part of Surat area
- Retail Sales of Petrol, Diesel ,ALPG and Lubricants business in assigned South Gujarat territory
- Achieving revenue targets by identifying, prospecting and developing dealer network,Training of Product & Operational process / procedures to Dealers, RO Managers & other staff
- Conducting periodic dealer audits to ensure profitability & check compliance .
- Handling Channel Management, Operations and Supply chain management, Business Trend Analysis, demand forecasting and market intelligence.
- Monitored all company inventory to ensure stock levels and databases were updated.
Sr. Executive - Sales & Marketing
ABC Bearings Ltd. Now Timken India Ltd
Bharuch, Gujarat
04.2002 - 11.2004
- Responsible for overall sales (Institutional & Channel) for Gujarat and M.P
- Providing technical assistance to OEM clients, field failure analysis & claim settlement, business trend analysis, demand forecasting and business development
- Handling additional responsibility of Sales Promotion (Packaging, Branding & Road shows etc) for all India.
- Which includes Budgeting,Organizing and Control over the activities & expenditure.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods
Marketing Coordinator
Indiana Sucro-tech (P) Pvt. Ltd
Pune
09.1999 - 04.2000
- Customer interaction and Sales support,Coordination between Sales, Plant and installation sites.
- Organized logistics for marketing and proposal strategy meetings.
- Tracked and reported on marketing campaign responses.
Education
MBA - Marketing &Systems
Vaikunth Mehta National Institute of Coop Mgmt
04.2000 - 03.2002
B.E - Mechanical Engineering
Gogte Institute of Technology
Belgaum 07.1995 - 06.1999
Post Graduate Program in Digital Marketing - Digital Marketing
Purdue University
Indiana, USA 08.2022 - Current
Skills
Business Management
Business DevelopmentProject ManagementCXO/HNI level RelationshipBusiness alliancesIssues resolution
Financial Management
Budgeting
Strategic planning
Negotiation
Staff Management
Business administration
Business planning
Sales & marketing
Accomplishments
- Established & developed new vertical of "Health products" and make it main revenue earning vertical at PE Limited.
- Closed biggest deal of USD 1 2.25 Million at PE Limited.
- Bagged blue chip projects from companies like L&T, Dabur Xylem India etc.For G NXT Energy
- Won Best function award in 2013 While leading the function in Vodafone
- Developed and implemented Risk assessment model at Vodafone
- Took upselling revenue to highest (From 3.7 million to 15 million in record 10 months.) in Vodafone circles in India
- Winner of Circle Combat, Super Nova, Force One and SuperSStar awards in Vodafone.
- Zone achieved Market leadership in term of CMS (Customer Market Share) & RMS (Revenue market Share) with approx 40% market share(GSM postpaid business).
Timeline
Post Graduate Program in Digital Marketing - Digital Marketing
Purdue University
08.2022 - Current
Director
DPSG Society
07.2022 - Current
Principal Consultant
Freelancer
03.2021 - 06.2022
General Manager
PE Limited
09.2019 - 02.2021
CEO
G NXT Energy Pvt. Ltd
01.2014 - 08.2019
Head
Vodafone Cellular Ltd
01.2012 - 07.2014
Zonal Sales Manager
Vodafone Cellular Limited
09.2008 - 09.2012
Sales Manager
ICICI Lombard GIC Ltd
07.2006 - 10.2008
Cluster Manager
Reliance Industries Ltd
11.2004 - 07.2006
Sr. Executive - Sales & Marketing
ABC Bearings Ltd. Now Timken India Ltd
04.2002 - 11.2004
MBA - Marketing &Systems
Vaikunth Mehta National Institute of Coop Mgmt
04.2000 - 03.2002
Marketing Coordinator
Indiana Sucro-tech (P) Pvt. Ltd
09.1999 - 04.2000
B.E - Mechanical Engineering
Gogte Institute of Technology
07.1995 - 06.1999