Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Hi, I’m
Vivek Sura
CHITTOOR,AP
Summary
Overview
3
years of professional experience
1
Certification
Work History
INFOSYSBangalore
Cloud Architect
09.2024 - Current
Job overview
- Designed cloud architecture solutions to enhance system performance and reliability.
- Collaborated with cross-functional teams to integrate cloud services and applications.
- Developed and implemented security protocols for cloud infrastructure management.
- Developed scripts to automatically create data models from external metadata.
BPOC Convergence Pvt.LtdBangalore
Customer Support representative
07.2022 - 01.2024
Job overview
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving skills.
- Documented customer interactions using CRM software for future reference.
- Handled difficult situations by empathizing with customer concerns and providing solutions.
Education
Sreenivasa Institute Of Technology And Management StudiesChittoor
B. Tech from Mechanical Engineering
University Overview
Narayana Junior CollegeChittoor
Inter from Maths, Physics and Chemistry
University Overview
Prakasam English Medium High SchoolChittoor
S.S.C
University Overview
Skills
- Cloud security
- AWS architecture
- Infrastructure as code
- Container orchestration
- IT service management
- Data analysis
- AWS security management
- Time management
- Systems configuration
- AWS networking solutions
- AWS architecture design
- System testing
- Relationship building
Certification
- International level webinar On HVAC
- Skill Nation Certificate of completion - AI & Automation in MS Excel
Accomplishments
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
PROJECT
PROJECT
FLY WHEEL: To increase engine performance and efficiency, a flywheel system was designed and developed in collaboration. helped the team solve problems by concentrating on improving the functionality and design of the flywheel.
Hobbies and Interests
Hobbies and Interests
- Technology
- Problem-solving
- Team Activities
- Learning
Languages
Telugu
First Language
English
Advanced
C1
Tamil
Advanced
C1
Timeline
Cloud Architect
INFOSYS
09.2024 - Current
Customer Support representative
BPOC Convergence Pvt.Ltd
07.2022 - 01.2024
Sreenivasa Institute Of Technology And Management Studies
B. Tech from Mechanical Engineering
05/2023
Narayana Junior College
Inter from Maths, Physics and Chemistry
05/2017
Prakasam English Medium High School
S.S.C
05/2015