Ankita Tiwari

•Assisted various credit strategies by furnishing MIS reports, highlighting essential metrics like roll rate, collection rate, contact rate, etc., to facilitate continuous portfolio monitoring.

•Assisted with post implementation validation (PIV) of changes made to production rules to reduce adverse impacts to the processes.

•Lead the implementation of fraud strategies and various fraud detection tools. Provided fraud analysis to support decision making across the company.

•Supporting complex business data analysis needs by understanding requirements and converting into technical deliverables. Leveraging data warehouse and other data sources to answer business queries.

•Implemented Power BI dashboards to visualize and communicate key fraud-related metrics, providing real-time insights into fraud trends, customer experience, and portfolio performance.

•Created several profitable test & control strategies for various calls, SMS & email campaigns for past due customers.

• Design, Development and enhancement of complex business report independently with a high degree of accuracy and timelines.

• Leverage different tools and technologies like SAS, SQL to develop reports for automation and distribution of reports.

• Implemented SQL and Python automation for the card reinstatement process, leading to streamlined workflows and improved efficiency. Worked collaboratively with Risk, Ops, and Internal Audit teams to ensure compliance and enhance processes.

• Supporting complex business data analysis needs by understanding requirements and converting into technical deliverables. Leverage data warehouse and other data sources to answer business queries.