RADHIKA JHADE
Delhi
Summary
Dynamic Sales & Marketing Executive with proven success at Notofire India Pvt. Ltd in driving lead generation and cultivating client relationships. Skilled in CRM software and operational planning, I excel at enhancing customer engagement and achieving measurable business outcomes. A dedicated team player committed to delivering innovative solutions and sustainable growth.
Overview
7
7
years of professional experience
Work History
SALES & MARKETING EXECUTIVE
Notofire India Pvt. Ltd
Delhi
01.2025 - Current
- Adept at implementing lead generation strategies to bring measurable business outcomes by visiting customers.
- Can drive business growth in diverse industrial verticals such as EPC, chemical, automotive, steel and metal, food and beverage, hospitals, commercial buildings, process plants, OEMs for boilers and furnaces, HVAC, and other manufacturing domains.
- Can foster long-term client relationships, deliver solutions, and coordinate with internal teams for a seamless service experience to the customer.
- Can work to develop strategic partnerships, the ability to expand market presence, and business development in the assigned territory for the sustainable growth of the organization.
- Ability to cultivate long-term client relationships and manage key accounts as needed.
SALES SERVICE COORDINATOR
Draeger India Pvt. Ltd
Delhi
07.2022 - 09.2023
- Execution with Sales & Service engineers, Sales channel partners, Customers, Global Logistics team and Admin related works, preparing proposals, order booking/billing, EHS team member
- Making reports, preparing proposals and contracts for corporate clients
- Lead generation for the service contracts and convert to the order
- Orders execution and keeping customers feedbacks related to services being provided
- Maintaining sales and service records and MIS reports
- Create & submit techno-commercial offer to customers
- Planning and management of service related inventory
- GRN, E-way Bill Generation, Stock Management, Stock transfer related works
- AMC/CMC /Warranty Contracts Booking and Billing
- Payment collection and maintaining follow up records
- Planning of service calls for engineers based upon AMC/CMC/On Call Basis Services
- Collect quotation for the best prize from the vendors
- Coordinate with germen team for Sap related works
- Handling the house keeping staff, ensure the smooth running of office by overseeing daily operations, managing schedules, and prioritizing tasks
- Generated monthly reports highlighting key performance indicators related to sales activity
- Organized customer files, documents and records in an efficient manner
- Performed administrative tasks related to order processing, billing, shipping and returns
- Received and processed client payments and updated accounts
- Responded to customer inquiries and delivered appropriate information after carefully researching issues
- Identified needs of customers promptly and efficiently
- Collaborated closely with team members to achieve project objectives and meet deadlines
TECHNICAL PROJECT COORDINATOR (SALES & MARKETING)- EV TECH & POWER QUALITY
P2Power Solutions Pvt. Ltd
Noida
11.2021 - 06.2022
- Coordination with Sales & Service engineers, Customer Engagement and coordination in project management
- Maintaining sales records and reports
- Lead generation, Create & submit technical offer for new enquiry and quote best price to customer
- Generate project ID: Maintain the project status and follow up to the relevant team for project completion
- Maintain payment follow up sheet, work order sheet and project status sheet
- Orders execution and keeping customers informed of delivery dates and delays
- Assist in the preparation and organizing promotional events for EV
- Responding to complaints from customers and give after-sales support when requested
- Making reports, preparing proposals and contracts for corporate clients
- Fulfill all the delivery requirements for smooth delivery to the customer
- Maintain files of test reports, RM test certificates and panel's certificates for inspection
- Encoding of orders in the database, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
- Coordination with operations, designing, purchase, planning & logistic Team
- Billing Planning, Payments Follow Up, Material Follow Up, Dispatch Execution, Vendor Registration, Inspection schedule, arrange commissioning
- Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases
- Performed quality assurance checks on deliverables from various team members before submitting them to clients or stakeholders
INSIDE SALES SUPPORT SPECIALIST
Mantech Automation Pvt. Ltd
Delhi
01.2019 - 11.2021
- My Job Description Includes lead generation, proposal preparation, Customer Engagement, Billing Planning, Payments Follow Up, Material Follow Up, Dispatch Execution, Vendor Management And Mapping, Departmental Inventory Management, ERP Data Management And Reports Etc
- Stock allocation for dispatch material
- Lead generate & Proposal preparation
- Co-ordinate with costumer for daily orders and material requirement
- Material GRN and issue receipt generate by ERP system
- Material loading-unloading checking
- Planning for dispatch material
- Maintain different type of excel sheet of dispatch data, allocation, pricing , cost sheet
- To Co-ordinate with logistics & check packaging of goods and materials also handle local Transportation
- Prepare Quotation, vendors purchase order and sales order execution
- Create vendor registration and prepare sales related documents
- Material follow up, payment follow up and billing planning as per sales targets
- Assisted in negotiating terms with suppliers and vendors to support sales operations
- Maintained accurate sales forecasting reports
INTERN
NATIONAL HYDROELECTRIC POWER CORPORATION
Kullu
06.2018 - 08.2018
Education
MBA - Business Analytics
Uttaranchal University
Dehradun12.2024
B.E. - Electrical And Electronics Engineering
Sagar Institute of Science & Technology
Bhopal, MP06.2019
Intermediate -
Sanjeevani higher secondary school
MP01.2014
High-School -
Sanjeevani higher secondary school
MP01.2012
Skills
- Sales
- Marketing
- Sales Operations & Execution
- Data analysis
- Operational planning
- Internal sales support
- Leads prospecting
- Lead generation
- CRM software proficiency
- Effective multitasking
- Customer engagement
- Customer relationship management
- Vendor creation
- Payment collection
- Office administration
- Stock & inventory management
- Vendor management
- Customer support
- Team player
- Problem solving
Accomplishments
- Employee of the month as a best supporter to customer and sales team in P2P Office.
- Appreciated as Mantech star of the quarter for July-sept, 2021.
- Appreciated as Mantech Employee of the month for Aug, 2021 & Sept, 2021 consecutively.
- Appreciated to highly leads converted in orders at Draeger India Pvt. Ltd. in 1st qtr jan-march 2023.
Crm Tools
- Microsoft dynamics Navision
- Share point
- Success factor
- Concur
- Power point server
- Focus
- Dizypro
- SAP
Personal Information
Date of Birth: 02/09/96
Technical Interface
- Microcontroller based temperature & fan control system
- Automatic Traffic lights control based on PLC
- Automatic bottle filling using PLC
- SCADA Design workshop at Institute level
- Basics of Microcontrollers workshop at Institute level
Additional Responsibilities
- Vendor Creation in ERP.
- Providing sales and service related data to corresponding sales and service team member.
- Sales & Service documents management for Sales & service team.
- Mantech COVID-19 Prevention Team Member: To take care of management guidelines and various reports submission of all employees data in organization and outside the organization.
- Inventory Management & Stock checking.
- Active participation in exhibitions for promoting EV chargers sales in B2B segment.
- Draeger Office administration and taking care EHS of north zone team.
- Customer visits & submit new proposals for AMC & CMC related contracts.
Timeline
SALES & MARKETING EXECUTIVE
Notofire India Pvt. Ltd
01.2025 - Current
SALES SERVICE COORDINATOR
Draeger India Pvt. Ltd
07.2022 - 09.2023
TECHNICAL PROJECT COORDINATOR (SALES & MARKETING)- EV TECH & POWER QUALITY
P2Power Solutions Pvt. Ltd
11.2021 - 06.2022
INSIDE SALES SUPPORT SPECIALIST
Mantech Automation Pvt. Ltd
01.2019 - 11.2021
INTERN
NATIONAL HYDROELECTRIC POWER CORPORATION
06.2018 - 08.2018
MBA - Business Analytics
Uttaranchal University
B.E. - Electrical And Electronics Engineering
Sagar Institute of Science & Technology
Intermediate -
Sanjeevani higher secondary school
High-School -
Sanjeevani higher secondary school
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