Opera
Vivek Venu
Front Office Associate
Thrissur
Summary
Customer-focused Front Desk Professional with strong communication and organizational skills. Experienced in greeting clients, managing appointments, handling phone and email inquiries, and maintaining a welcoming, efficient office environment. Known for professionalism, attention to detail, and the ability to multitask in fast-paced settings.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Front Office Associate
Fourpoints by Sheraton Kochi
09.2023 - Current
Detail-oriented Front Desk Associate with experience in hospitality environments, providing exceptional guest service in fast-paced settings. Proficient in reservations systems, cash handling, and coordinating with housekeeping and management to ensure guest satisfaction. Recognized for professionalism, problem-solving abilities, and a calm demeanor under pressure.
Education
Bachelor of Science - Hotel Management
Chennai’s Amirtha
Bangalore 03.2023
Skills
Guest relations
Problem-solving skills
Cash handling
Time management
Excellent verbal and written communication skills
Positive Attitude
Critical Thinking
Good Listener
Opera and Micros Knowledge
Flexibility and Adaptability
Quick Learner
Certification
Ignite
Software
Micros
Timeline
Ignite
08-2025
Guest Voice Champion
07-2025
Front Office Associate
Fourpoints by Sheraton Kochi
09.2023 - Current
Bachelor of Science - Hotel Management
Chennai’s Amirtha