Vivek Verma

Project- TATA AIA

• Design and implement end-to-end business processes using BPMN in IBM BAW.
  Develop human-centric workflows, service flows, and integration services.
  Build user interfaces using Coach Views and Human Services for seamless user interaction.
  Customize UI components to meet user and business requirements.
• Integrate workflows with external systems using REST/SOAP APIs, JDBC, and other middleware.
  Automate manual business processes by identifying areas for optimization.
• Collaborate with solution architects and business analysts to translate business requirements into technical specifications.
  Ensure workflows align with the overall architecture and
• Diagnose and resolve issues in workflows, services, and integrations.
  Analyze logs and performance metrics to optimize BAW applications.
• Package and deploy BAW applications across development, test, and production environments.
  Work with containerized environments (e.g., Docker, Kubernetes) especially in BAW 24.0.0.
• Configure dashboards and KPIs for process visibility and performance tracking.
  Implement SLA-based alerts and escalation mechanisms within workflows.
• Maintain technical documentation for workflows, services, and integrations.
  Ensure compliance with enterprise standards and best practices.
• Create and execute test cases for process validation.
  Support QA teams in end-to-end testing of BAW applications.
• Participate in code reviews, retrospectives, and knowledge-sharing sessions.
  Stay updated with IBM BAW product updates and suggest improvements.

Project: Ahli United Bank (Personal Loan and Credit Card)

• Work with business partners to gather and analyze business requirements, have talks about solution design, build and implement custom code, test, and provide support. OpenText Vignette Integrated Document Management, IBM Datacap, IBM Filenet, Intellective Unity, and OpenText Vignette Image Capture are some of the technologies that are involved.
• Extensive integration capabilities using ICI.
• Act as level 2 support for clients with issues pertaining to workflow and customized content solutions, as well as the application and infrastructure of the Document Capture and Document Repository services. Manage system performance monitoring and guarantee application availability in compliance with service level agreements.
• Extensive experience integrating with:IBM FileNet,
  IBM Content Manager, OnDemand (CMOD),
  Microsoft SharePoint, Documentum.
  Other third-party content management systems
• Experience in software delivery or software development (Java/JEE).
• Working experience in delivery of IBM BPM deployments (Websphere Process Server).
• Familiarity with scanning solutions such as Kofax or Ephesoft..
• Solid understanding of building case manager solutions in IBM Case Manager.
• Experience in developing applications using IDE tools like IBM ODM Rule Designer and Eclipse.

Project: SBI (KYC)

• Hands-on experience with page designers and the case operations component.
• Good experience in deploying and debugging case solutions. Experience with CMAC, Configuration Manager, and FileNet Deployment Manager.
• Experience in integrating custom widgets and business rules.
• Design the process, subprocess, process, and linked process .
• I worked on integration services, coaches, and coach views.
• Java: Essential for customizing integrations.
• JavaScript: Valuable for front-end scripting and automation.
• SQL: Essential for database interactions and queries.
• Python or Bash: Used for automation and scripting tasks
• I worked on integration services, coaches, coach views , UCAs, gateways, and dashboards.
• Experience in building custom applications using REST services and JavaScript API's.
• Knowledge about mobile integration.
• Dashboard creation of Portlet's, as well as services, events, and event handling.
• I worked with architects and teams, leading to design & implementation of appropriate technical solutions.
• Familiarity with document management systems like Alfresco, Documentum, or SharePoint.
• Design low-level technical solutions.
• Developed critical rule flows with nested sub flows involved

Project-L & T Infotech (Disha Paperless)

• Assist with patching and upgrading, application improvements, and environment builds and setups.
• Experience in API management for content integration.
• Experience in developing business rules and rule services.
• Experience in web services and other key standards (SOAP, WSDL, security).
• Designed and developed client applications for the ODM Rule apps.
• IBM Datacap Content Navigator, action/ruleset, scan/edit, barcode, fingerprinet, forms and metadata recognition, ICR, and OCR are some examples of code creation and customizations.
• Proficiency in conducting intricate analysis and optimizing information management strategies, informed by evolving business requirements and technological advancements.
• Developed scalable and maintainable code, ensuring long-term stability of the software.

Project- Bharti Airtel (Telco Network)

• Lead and facilitate the detailed development of the future state business design, including the detailed definition of goals, metrics and Key Performance Indicators (KPI's), BPM solution requirements, process definition, business capabilities, business information, business rules and organizational setup
• Demonstrated process modeling and process definition skills.
• Work together to create change documentation, test changes in non-production settings, and execute changes in the production environment in conjunction with team members, business partners, and vendors.
• In-depth knowledge of IBM Content Integrator (ICI) capabilities, configuration, and best practices.
• Understanding of content management principles and adherence to best practices.
• Familiarity with other middleware solutions used in enterprise environments.
• Develop Java/J2EE-based components to integrate with Case Manager and Filenet.
• Participate in design meetings and design decisions.
• Proficient in developing and generating ODM Rule's XOM, BOM, DVS, rule flows and Business Rules.