Vivek Yadav
Assistant Manager
Thane,MH
Summary
Product professional with 5+ years of experience in NBFC, managing Two-Wheeler, Car, Tractor and Commercial Vehicle loan, digital sourcing channels, and partner-led ecosystems. Strong exposure to policy-driven product execution, compliance-aligned processes, and risk-sensitive operations. Proven ability to own end-to-end product lifecycle activities, including requirement gathering, BRD documentation, UAT execution, MIS analytics, and post-launch optimization. Adept at working closely with credit, risk, finance, legal, IT, and sales teams to balance business growth with operational discipline and governance. Well-suited for organizations operating in highly controlled, scale-driven financial ecosystems.
Overview
5
5
years of professional experience
Work History
Assistant Manager – Product
HDB Financial Services Pvt Ltd
09.2020 - Current
- Owned the digital aggregator portfolio (BikeWale, BikeDekho, Drivio, Yellow AutoFin), managing lead inflow, tracking, and closure, resulting in a contribution increase from 2% to 10% of monthly disbursements.
- Created and executed targeted campaigns and incentive schemes with OEMs and partners, increasing festive disbursement volumes by 30%.
- Coordinated UAT testing and BRD preparation for system enhancements including Vendor onboarding, eSign/Enache flows, and offline ID mapping.
- Designed and deployed new dialer campaigns and lead prioritization flows to improve lead-to-disbursement TAT.
- Developed review presentations for MD-level and industry analysis on monthly/quarterly performance metrics.
- Designed MIS dashboards for real-time tracking of IRR, Cross-sell penetration, dealer commission payouts, and lead conversion rates.
- Conducted monthly competitor benchmarking across top 5 NBFCs and banks, helping shape pricing and strategic positioning.
- Standardize make/model pricing and mapping process for new two-wheeler launches, reducing turnaround time by 40%.
- Liaised with IT, finance, legal, operations, and zonal Heads to ensure end-to-end product readiness and rollout.
- Led weekly review meetings with vendor and channel partners to improve lead quality and refine sales scripts based on trends.
- Provide timely training to sales and operations teams post-system developments for improved product understanding and issue resolution.
- Managed end-to-end incentive payouts for Dealer/Vendors and channel partners across PAN India
- Handled ledger creation and provisioning of incentives, collaborating with Accounts and finance teams for budget forecasting.
- Drove transparency by resolving 90%+ escalations within SLA.
- Key Achievements:
- Drove 5x growth in aggregator-led disbursements within 12 months through improved funnel governance.
- Successfully delivered eSign & Enache integration, reducing manual errors and improving loan turnaround time.
- Designed a real-time lead performance tracker enabling leadership to optimize resource deployment.
- Played a key role in MD-level business reviews, influencing pricing and sourcing strategy decisions.
- Resolved high-impact production and vendor issues with minimal downtime during peak business cycles.
Education
Masters of Management Studies - Marketing
Oriental Institute of Management, Mumbai University
Navi Mumbai01-2020
Business Management Studies - B.M.S
Kamladevi College, Mumbai University
Thane01-2018
HSC - undefined
Bharat Junior College, Maharashtra State Board
Thane01-2015
SSC - undefined
New English School, Maharashtra State Board
Thane01-2013
Skills
Product Lifecycle Management
Timeline
Assistant Manager – Product
HDB Financial Services Pvt Ltd
09.2020 - Current
Business Management Studies - B.M.S
Kamladevi College, Mumbai University
HSC - undefined
Bharat Junior College, Maharashtra State Board
SSC - undefined
New English School, Maharashtra State Board
Masters of Management Studies - Marketing
Oriental Institute of Management, Mumbai University