Vivekanand Chaudhary

• Promoted a positive work environment through employee events , communications and Intranet content, ensure high engagement level, making people feel connected in hybrid environment.
• Enhanced employee experience through effective communication, reach out programs, employee suggestions, pulse surveys etc. translated feedbacks into actionable items.
• Led change management efforts during high expansion phase, supporting leaders and employees through transitions and promoting buy-in for new initiatives such as work station optimization.
• Established strong relationships with leadership team, partnered closely with senior leadership to understand business needs and translate them into strategic HR initiatives.
• Demonstrated experience in ER management, performance and stakeholder management. Proven ability to manage complex employee issues in accordance with compliance and labor regulations.
• Coached leaders on programs, policies, professional development, managing complex employee issues and navigated sensitive conversations contributing to improved overall performance.
• Championed best practices in employee relations and employee experience, fostering a culture of continuous improvement and overall positive work environment.
• Led need assessment discussions to identify areas of improvement for employees and leaders. Organized skill development programs/sessions to develop competencies.
• Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.

TMF Group is a multinational professional services firm headquartered in Amsterdam, Netherlands; provides accounting, tax, HR and payroll services to businesses operating on an international scale.

• In my role here, I managed various HR functions and acted as consultant for over 30 companies from diverse geographical locations like USA, UK, China, Russia, Germany having their offices across India. These companies were from diverse business sectors like manufacturing, telecom, IT, retail, logistics, HR etc. I also established and oversaw delivery of HR shared services for TMF India.
• Managed HR Operations related to employee life cycle, Payroll governance and statutory compliance including retirement benefits; employee benefits plan administration, maintaining onboarding to exit formalities, time attendance administration & employee grievance.
• Facilitate and optimise the delivery of technology & process driven HR services to employees.
• Talent acquisition- develop strategies aligned with short- and long-term workforce plans, using a variety of channels and methods for an effective and efficient recruiting process.
• Performance Management cycle- designing competency frame work, skill assessment, goal- setting, performance planning, development plans, evaluations, ensuring employees are positioned for success.
• Develop & create employee handbook, Policy and other documents etc.
• Assist with implementation and coordinate major Human Resources processes, HR audit & compliance support.

• Lead a team of 16 HR professionals in various HR functions - Compensation and Benefit, Talent acquisition and Learning and development. Managed Payroll processing, statutory compliances, maintaining accurate records of personnel data for over 6000 employees, ensuring compliance with federal and state regulations. Coordinated employee benefits administration, ensuring accuracy and timely distribution of information to staff members. Liaison with labour and government departments, vendor management and negotiations.
• Coaching managers seeking guidance on policy, compliance, employment laws, leadership challenges or employee relations issues.
• Design and developed digital Performance review system, created JD's for over 60 positions and translated them into quantifiable KPI's and KRA's. Facilitated performance review processes, providing constructive feedback and assisting managers and employees in setting attainable goals for professional growth.
• Reduced company turnover rate by implementing effective retention strategies and regularly reviewing employee feedback.
• Created HR handbook, implemented HR policies and procedures that complied with legal requirements while supporting organizational objectives.
• Assisted in the development of comprehensive training programs, leading to higher employee skill levels, translated to enhanced business operational performance and job satisfaction.
• Promoted continuous learning opportunities by coordinating professional development workshops for staff members.
• Conducted thorough exit interviews to identify areas for improvement within the organization.
• Participated in hiring panels, providing valuable insights into candidate selection based on skills, qualifications, and cultural fit assessments.
• Assisted in conducting internal investigations related to harassment or discrimination claims, ensuring proper resolution according to established guidelines.
• Improved employee satisfaction by streamlining and developing a robust onboarding process for new hires.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Managed overall HR operations for TCI Foundation (TCIL's CSR division), including capacity building, vendor management and branding.

Working as HR generalist, supported the recruitment, payroll and personnel records and database management teams. Developed a digital grievance management system to resolve the employee and manager grievances related to payroll, time and attendance, personnel records, final settlements using ticketing system. This helped in ease of registering and tracking issues, which initially led to high volume of grievances being registered, monthly volumes increased by over 200% to about 1000 grievances registered per month. After 3 months, this started declining and in next 6 months the grievances came down to 200 per month. Overall this was a greatly admired initiative and helped reduce the time taken to resolve an issue by over 60% leading to a decisive turn around time of 2 working days to resolve employee grievances. This translated in ensuring timely and efficiently resolution of employee issue.

I managed the entire HR function from hire to retire. I managed recruitment, time and attendance to Payroll and performance management.

Recruitment- strategize recruitment in line with expansion plans. Hired over 130 manpower from campus and walk in drive within 2 months. Got them trained and skill ready as per the job role demands.