Summary
Overview
Work History
Education
Skills
Extra Curricular Activities
Interests
Educational Training And Internships
Personal Information
Disclaimer
Professional Training And Internships
Timeline
Generic
Vivekananda Das

Vivekananda Das

Area Service Manager
Kolkata

Summary

To be a professional, highly qualified Engineer with excellent organizational and team-working skills.

Professional in area service management with extensive experience in optimizing service operations and leading teams to success. Known for collaborative approach and commitment to achieving high-quality results. Valued for flexibility and reliability in adapting to changing operational needs, with strong skills in team leadership and customer service.

Overview

13
13
years of professional experience
2002
2002
years of post-secondary education
3
3
Languages

Work History

Area Service Manager

My Healthskape Medicals Pvt. Ltd.
09.2022 - Current
  • Handling instruments...
  • OCT (Optopol)
  • Optical Biometer (TOMEY)
  • Topographer (CSO/TOMEY)
  • Specular Microscope (TOMEY)
  • A-Scan/B-Scan (TOMEY)
  • Pachymeter (TOMEY)
  • Slit Lamp (CSO)
  • Pre-sales demonstration & product discussion
  • New installation, periodically maintenance & servicing
  • New AMC generation and AMC follow up
  • Revenue generation from AMC, Service charges & spare parts
  • Application & technical support to Customer
  • Maintaining customer satisfaction, customer handling & building sales lead
  • Payment follow up

Field Service Specialist

Carl Zeiss India
03.2021 - 09.2022
  • Handling instruments...
  • Surgical Microscope (Ophthalmic, Non-ophthalmic)
  • Field Analyzer
  • YAG laser
  • Green Laser
  • Optical Biometer
  • Slit Lamp
  • Tonometer
  • Fundus Camera
  • Phacoemulsification
  • New installation, periodically maintenance & servicing
  • New AMC generation and AMC follow up
  • Revenue generation from AMC, Service charges & spare parts
  • Application & technical support to Customer
  • Maintaining customer satisfaction, customer handling & building sales lead

Senior Service Engineer

My Healthskape Medicals Pvt. Ltd.
05.2013 - 02.2021
  • Handling instruments...
  • Femto second Laser (LenSx, for Laser cataract Surgery)
  • OCT (Optopol)
  • Optical Biometer (TOMEY)
  • Topographer (CSO/TOMEY)
  • Specular Microscope (TOMEY)
  • A-Scan/B-Scan (TOMEY)
  • Pachymeter (TOMEY)
  • Slit Lamp (CSO)
  • Pre-sales demonstration & product discussion
  • New installation, periodically maintenance & servicing
  • New AMC generation and AMC follow up
  • Revenue generation from AMC, Service charges & spare parts
  • Application & technical support to Customer
  • Maintaining customer satisfaction, customer handling & building sales lead
  • Payment follow up

Project Engineer

Instrument Control System
07.2012 - 04.2013
  • Handled instruments…
  • Digital Temperature Controller.
  • Digital Pressure Controller
  • Digital Calibrator.
  • Sensors (Thermocouple & RTD).

Education

Secondary Education -

Asutia sarojini Vidyapith

Higher Secondary Education - undefined

Mugberia Gangadhar High School

Diploma in Electronics & Telecommunication Engineering - undefined

West Bengal State Council of Technical Education

B. Tech - Electronics & Communication Engineering

Heritage Institute of Technology

MBA - Healthcare Management

Suresh Gyagn Vihar University
Jaipur, India
01.2025 - Current

Skills

  • Femto second Laser
  • OCT
  • Optical Biometer
  • Topographer
  • Yag Laser
  • Green Laser
  • Surgical microscope
  • A-scan
  • B-scan
  • Slit lamp
  • Pachymeter
  • Temperature controller
  • Pressure Controller

Extra Curricular Activities

Short course in computer on DTP (Desk Top Publishing) from Youth Computer Completed certificate and diploma course on Fine Art (painting) Completed certificate and diploma course on Rabindra Sangeet (vocal)

Interests

Listening music
Painting
Watching movies

Educational Training And Internships

  • Summer internship for four weeks from ARDENT COMPUTER PRIVATE LTD. Was trained in VHDL and worked on FPGA Based VLSI design and implementation
  • Attended three days’ workshop on Design of AM & FM Radio Receiver and Testing at Heritage Institute of Technology, Kolkata
  • Participated in a two days’ workshop on Analog Circuit Design (Mobile Charger Ckt.)

Personal Information

  • Date of Birth: 01/16/86
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hinduism

Disclaimer

I hereby declare that the above given information is true and best of my knowledge.

Professional Training And Internships

  • 2 month Service training on Femto second Laser (LenSx) from ALCON, Singapore
  • Service Training on Spectral domain OCT (Optopol, Poland)
  • Service Training on Topographer, fundus camera, slit Lamp (CSO, Italy)
  • Service Training on A-scan, Optical Biometer, pachymeter, B-scan (Tomey, Japan)

Timeline

MBA - Healthcare Management

Suresh Gyagn Vihar University
01.2025 - Current

Area Service Manager

My Healthskape Medicals Pvt. Ltd.
09.2022 - Current

Field Service Specialist

Carl Zeiss India
03.2021 - 09.2022

Senior Service Engineer

My Healthskape Medicals Pvt. Ltd.
05.2013 - 02.2021

Project Engineer

Instrument Control System
07.2012 - 04.2013

Higher Secondary Education - undefined

Mugberia Gangadhar High School

Diploma in Electronics & Telecommunication Engineering - undefined

West Bengal State Council of Technical Education

B. Tech - Electronics & Communication Engineering

Heritage Institute of Technology

Secondary Education -

Asutia sarojini Vidyapith
Vivekananda DasArea Service Manager