VIVEKANANDAN P.V
Kottayam
Summary
To leverage my extensive experience in both sales operations and legal recovery, leading high-performing teams to drive business growth, optimize processes, and resolve complex legal challenges. With a proven track record in managing large-scale collections, asset recovery, and compliance, alongside a deep understanding of sales strategies and operational management, I am committed to delivering exceptional results. My goal is to contribute to an organization’s overall success by enhancing financial stability, driving growth, and ensuring operational excellence.
Overview
32
32
years of professional experience
Work History
Director - Sales & Operations)
Kanaka Polypacks Pvt. Ltd.
12.2023 - Current
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Oversee sales and operations for a leading manufacturer of food-grade plastic products, employing 300 staff.
- Manage relationships with over 500 clients, ensuring timely and customized supply of packaging solutions.
- Lead teams in developing and executing strategic sales and marketing initiatives.
- Supervise plant operations and ensure compliance with ISO standards.
- Oversee collections and legal recovery, achieving prompt resolution of outstanding payments.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
AVP Legal & Recovery Head
Gosree Finance Ltd.
Kerala & Tamil Nadu
03.2020 - 11.2023
- Promoted from Chief Manager to AVP in February 2020.
- Oversee 100 Crore AUM, large loan monthly collection, and recovery.
- Lead legal and recovery operations across Kerala and Tamil Nadu.
- Report directly to the Managing Director and CEO.
- Represented the company in audit committees and maintained relationships with law enforcement.
- Managed day-to-day legal matters, recovery issues, and settlements, including court and out-of-court resolutions.
- Conducted training sessions and workshops for staff.
- Analyzed data to understand trends in the market and forecast future performance of the organization.
- Established key metrics to measure effectiveness of projects and initiatives.
Chief Manager
Gosree Finance Ltd
Ernakulam
12.2018 - 02.2020
- Implemented new branches.
- Increased sales of micro business loan products in the market.
- Achieved target of 2 core book size.
- Played a major role in product and business development.
- Conducted recruitment of staffs.
- Took care of profit management for the Head Office.
- Handled Business, Collection, and Recovery
- Assisted the business head in various roles.
- Co-ordinating with Direct Sales Associates (D.S.A) and Direct Sales Team (D.S.T)
Territory Manager
Agro Indus Finance and Leasing India Ltd
08.2013 - 08.2017
- Managed sales and collection for refinance of used cars, commercial vehicles, construction equipment, and mortgage loan products.
- Coordinated with DSA and DST teams, ensuring customer guidance throughout the loan process.
- Collaborated with departments such as Credit, Legal, Technical, and Recovery to ensure smooth operations.
- Led the team to achieve sales targets, providing training and support to DST and DSA teams.
Assistant Manager
Shriram Equipment Finance Co. Ltd.
Kerala
03.2011 - 06.2012
- Served as the sole contact for customers seeking construction equipment loans.
- Coordinating with Direct Sales Associates (D.S.A) and Direct Sales Team (D.S.T)
- Facilitated customer understanding of loans by offering information and support.
- Coordinated with multiple departments to deliver effective resolutions for customer issues.
- Collaborated with multiple teams throughout the loan process including Credit, Legal, Technical, Recovery and Field Investigation to ensure timely completion of loans
- Ensured timely accomplishment of targets for DSA's and DST's
- Facilitated training for both DST and DSA.
- Handled the responsibility of monitoring and managing the Process Quality Information System.
- Motivating the sales team to achieve the targets.
Relationship Manager
Kotak Mahindra Bank Ltd
08.2008 - 02.2011
- Managed relationships with business loan customers and guided them through the loan process.
- Promoted third-party products like insurance and accounts (FD, CA, SA).
- Led coordination across departments to resolve customer issues and ensure smooth loan processing.
- Developed and maintained strong client relationships, resulting in an increase in repeat business and customer referrals.
- Conducted regular portfolio reviews and risk assessments, ensuring optimal loan performance and minimizing defaults.
Business Development Officer
Kotak Mahindra Bank Ltd (Team Lease)
01.2005 - 08.2008
- Led a sales team to meet targets, focusing on DST coordination and sales strategies.
- Identified and targeted new business opportunities, expanded the customer base, and increased revenue.
- Established and nurtured partnerships with key stakeholders, enhancing market presence, and brand visibility.
- Developed and implemented sales strategies that consistently met or exceeded quarterly sales targets.
Team Leader(ICICI Commercial Vehicle & Const.)
WeizMan Homes (Deputed to wide reach in fin Services Ltd)
12.2002 - 12.2004
- Provided guidance and support for the sales team to reach targets.
- Oversaw operations of a team consisting of 3 individuals.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
Team Leader
Alliance Business Corporation (Citibank Car loans)
Thrissur & Kottayam
02.2001 - 11.2002
- Recruitment of Sales Executives and Sales Agents.
- Motivating the sales team to achieve the targets.
- Implemented effective strategies to address issues and promote harmonious teamwork.
Sales Executive
Arun Associates (DSA - Kotak Mahindra Primus -Car loans)
Kottayam
11.1997 - 01.2001
- Crafted customer-focused sales strategies resulting in substantial revenue growth.
- Cultivated relationships with existing customers to encourage repeat business.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
Hotel Industry
11.1992 - 10.1997
- Worked in different star hotels in South India for 8 years holding the designations ranging from Steward to Manager
- Have got experience of handling Production, Sales and Customer Care departments.
Education
BA Economics -
Mahatma Gandhi university
01.2005
Diploma in Hotel Management -
Institute of Hotel Management
01.1992
Skills
- Staff Management & Development
- Legal and Regulatory Compliance
- Government relations
- Crisis Management & Disaster Recovery
- Business Development
- Contract Management & Negotiations
- Strategic Planning
- Business Administration
- Operations Management
- Business continuity planning
- Stakeholder Management
Personal Information
- Date of Birth: 04/14/71
- Nationality: Indian
- Marital Status: Married
Languages
- Malayalam
- English
- Hindi
- Tamil
Disclaimer
I hereby declare that information given above is correct to best of my knowledge and belief.
References
- Mr. Suneesh Vasudev, Assistant Vice President, Yes Bank, +919388866011
- Mr. Priyanth Vijayan, Regional Business Head, Mahindra Home Finance, +91 8086701802
- Mr.P G Jayakumar, Ex - Managing Director, Dhanalakshmi Bank Limited & Present Managing Director - Gosree Finance Limited, +919447030289
Timeline
Director - Sales & Operations)
Kanaka Polypacks Pvt. Ltd.
12.2023 - Current
AVP Legal & Recovery Head
Gosree Finance Ltd.
03.2020 - 11.2023
Chief Manager
Gosree Finance Ltd
12.2018 - 02.2020
Territory Manager
Agro Indus Finance and Leasing India Ltd
08.2013 - 08.2017
Assistant Manager
Shriram Equipment Finance Co. Ltd.
03.2011 - 06.2012
Relationship Manager
Kotak Mahindra Bank Ltd
08.2008 - 02.2011
Business Development Officer
Kotak Mahindra Bank Ltd (Team Lease)
01.2005 - 08.2008
Team Leader(ICICI Commercial Vehicle & Const.)
WeizMan Homes (Deputed to wide reach in fin Services Ltd)
12.2002 - 12.2004
Team Leader
Alliance Business Corporation (Citibank Car loans)
02.2001 - 11.2002
Sales Executive
Arun Associates (DSA - Kotak Mahindra Primus -Car loans)
11.1997 - 01.2001
Hotel Industry
11.1992 - 10.1997
BA Economics -
Mahatma Gandhi university
Diploma in Hotel Management -
Institute of Hotel Management
Similar Profiles
Elizabeth RamirezElizabeth Ramirez
Waitress at Kanaka BistroWaitress at Kanaka Bistro
Dominique DesautelsDominique Desautels
Dental Receptionist at Kanaka Creek Family DentalDental Receptionist at Kanaka Creek Family Dental
Gabriella Ara Adventana Gabriella Ara Adventana null
Senior Auditor 3 at KAP Aria Kanaka & Rekan (Mazars Indonesia)Senior Auditor 3 at KAP Aria Kanaka & Rekan (Mazars Indonesia)