Dynamic Software Engineer offering over 4 years of experience in cloud infrastructure, system design, and automation. Expertise in Java, Python, C, and JavaScript. Demonstrated success in leading cloud-based solutions at ServiceNow and advancing High Performance Computing research at The Ohio State University. Strong foundation in data structures, algorithms, and machine learning. Adept in the software development lifecycle. Eager to contribute innovative solutions in a challenging software engineering internship.
Researching Conversational AI to enhance High-Performance Computing access, utilizing Language Models and Knowledge Graphs.
Developed a generic Estimated Run Time system to predict process completion rates, enhancing user experience and scheduling.
Improved adoption of OpenTelemetry specifications for ServiceNow Cloud Orchestration Automations.
Improved availability of infrastructure orchestration service with release independence through safe hot swapping and faster rollback from 4 hours to within 1 minute.
Developed a Health monitoring and Triaging service for automation on the ServiceNow platform, reducing MTTR by 30%.
Created a Log Monitoring tool to identify anomalous patterns, significantly boosting team productivity and operational efficiency by 95%.
Responsible for improving usability of internal cloud monitoring system. Developed new visualizations, onboarding wizard and optimized metric collection engine.