VIVEK KOODALI T

The Nokia Altiplano Access Controller Kubernetes/docker based domain controller for access, providing unified access management and integrated network automation across a multi-vendor, multi-technology environment. Leveraging intent-based policies and validated blueprints. EMS product to manage WPON / DPU devices using YANG and also SNMP based devices.

• Led technical workshops, sharing expertise with colleagues to improve overall team capabilities.
• Reduced system downtime, conducting regular maintenance and updates on critical infrastructure.
• Collaborated with cross-functional teams to deliver high-quality projects within tight deadlines.
• Developed custom software solutions tailored to unique client needs and requirements.
• Conducted thorough testing and quality assurance checks before deploying new software releases.
• Tracking the CAPEX/OPEX requirements for the team
• Assigning the hardware and network elements as per the project requirement.
• Mitigated risk exposure by identifying potential vulnerabilities in existing systems and proposing remediation strategies.
• Boosted customer satisfaction by addressing complex technical issues in a timely manner.
• Streamlined software integration processes for improved user experience and increased productivity.
• Mentored junior team members, providing guidance on best practices and industry standards.
• Strengthened security measures, implementing robust protocols to safeguard sensitive data from potential breaches.
• Developed technical requirement documentation for new software products.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
• Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
• Participated in system development life cycle from requirements analysis through system implementation.

• Provided exceptional customer support, resolving complex technical issues with effective communication skills.
• Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
• Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
• Worked on Open Source technologies like Kafka, OpenTSDB, MariaDB etc.
• Testing the complete E2E feature of the assigned Epic with quality.
• Work with different teams on the raised bugs and bringing it to closure.

• Providing L4 support to worldwide customers on the WiMAX solution.
• Provided exceptional customer support, resolving complex technical issues with effective communication skills.
• Analyzed and evaluated customer feedback to improve product application and performance

• Developed and executed test plans to ensure product reliability and scalability.
• Product demo to the customer.
• Complete Functional and Performance testing of the product.
• Performing Load and Measurement test as per the traffic model.
• Performing Acceptance testing in the customer premises.
• Documentation of complete WiMAX End to End

Installation and Commissioning Manuals.

• Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
• Played a crucial role in successful project completion by contributing technical expertise at all stages of development.
• Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
• Visited clients to determine feasibility, analyze requirements and provide solution suggestions.