Vivek Kumar Chauhan
Melbourne
Summary
Experienced in providing compassionate support to individuals in need, leveraging excellent communication and problem-solving skills to efficiently address and resolve issues. Deep understanding of creating positive and supportive environments, striving to foster a sense of well-being for both clients and team members.
Overview
2
2
years of professional experience
Work History
Dasher Support (Part-Time)
DoorDash
03.2022 - 01.2024
- Assisted Dashers via phone, chat, or email with issues related to active deliveries, including pickup and drop-off concerns
- Resolved inquiries related to app usage, earnings, and account settings
- Worked with cross-functional teams, including merchant and customer support, to resolve multi-party issues
Operational Support (Volunteer)
University of Melbourne Students' Union (UMSU)
07.2022 - 10.2023
- Provided administrative support to activity owners
- Assisted activity owners in updating and maintaining volunteer databases and attendance records
- Assisted activity owners with the creation and distribution of promotional materials
Project Financial Analyst (Internship)
Practera
10.2022 - 12.2022
- Prepared and managed project budgets to ensure financial control
- Conducted project viability assessments using techniques like Net Present Value (NPV) and Internal Rate of Return (IRR)
- Analyzed budget vs Actuals to identify deviations and recommended corrective actions
- Identified financial risks associated with projects and proposed mitigation strategies
Education
Master's degree - Business Management, General
The University of Melbourne
Melbourne, VIC02-2024
Bachelor of Science (Hons) - Sports Business Management
University of Hertfordshire
Hertfordshire 04.2001 -
Skills
MS Office Suite
Market Analysis
Trading Tools
Visualisation
Risk Management
Operational Support & Coordination
Stakeholder Management
Critical Thinking & Problem-Solving
Attention to Detail
Adaptability & Resilience
Continuous Learning
Conflict Resolution
Quick decision making
Strategic Planning
Resource Allocation & Management
Administrative Assistance
Team Leadership
Program Coordination
Cross-Cultural Team Management
Time Management
Timeline
Project Financial Analyst (Internship)
Practera
10.2022 - 12.2022
Operational Support (Volunteer)
University of Melbourne Students' Union (UMSU)
07.2022 - 10.2023
Dasher Support (Part-Time)
DoorDash
03.2022 - 01.2024
Bachelor of Science (Hons) - Sports Business Management
University of Hertfordshire
04.2001 -
Master's degree - Business Management, General
The University of Melbourne