Writing
Vivek Kumar Tripathi
Office Administrator
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Relationship Manager
cmunity innovations Pvt. Ltd.
Ayodhya
01.2022 - Current
- Achieved goals for sale of products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Branch Operations Manager
Shri Ram Life Insurance Company Ltd.
Ayodhya
06.2021 - 12.2021
- Trained employees on proper procedures and strategies to improve productivity.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
Branch Office Administrator
Adarsh Credit Co Operative Society Ltd.
Ayodhya
08.2013 - 03.2021
- Managed accounting functions such as invoicing customers, writing checks and reconciling accounts.
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
- Consulted with customers to resolve basic issues or direct to correct staff member.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Developed and implemented marketing plans, special promotions and customer relations events.
- Composed professional business correspondence, emails, meetings notes and other documents.
Education
Master of Commerce - Banking And Financial Support Services
Dr. Ram Manohar Lohia Avadh University
Ayodhya 07.2008 - 06.2010
Bachelor of Commerce - Financial Planning And Services
Dr. Ram Manohar Lohia Avadh University
Ayodhya 07.2003 - 06.2006
Intermediate - Commerce
SSS V Inter College
Ayodhya 04.2002 - 04.2003
High School - Commerce
SSS V Inter College
Ayodhya 04.2000 - 05.2001
Diploma in Information Technology - Computer Science And Programming
NIIT
Ayodhya 06.2010 - 12.2012
Skills
Business relationship cultivation
Interests
Timeline
Relationship Manager
cmunity innovations Pvt. Ltd.
01.2022 - Current
Branch Operations Manager
Shri Ram Life Insurance Company Ltd.
06.2021 - 12.2021
Branch Office Administrator
Adarsh Credit Co Operative Society Ltd.
08.2013 - 03.2021
Diploma in Information Technology - Computer Science And Programming
NIIT
06.2010 - 12.2012
Master of Commerce - Banking And Financial Support Services
Dr. Ram Manohar Lohia Avadh University
07.2008 - 06.2010
Bachelor of Commerce - Financial Planning And Services
Dr. Ram Manohar Lohia Avadh University
07.2003 - 06.2006
Intermediate - Commerce
SSS V Inter College
04.2002 - 04.2003
High School - Commerce
SSS V Inter College
04.2000 - 05.2001
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