Writing
Vivek Kumar Tripathi
Office Administrator
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Relationship Manager
cmunity innovations Pvt. Ltd.
Ayodhya
01.2022 - Current
- Achieved goals for sale of products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Branch Operations Manager
Shri Ram Life Insurance Company Ltd.
Ayodhya
06.2021 - 12.2021
- Trained employees on proper procedures and strategies to improve productivity.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
Branch Office Administrator
Adarsh Credit Co Operative Society Ltd.
Ayodhya
08.2013 - 03.2021
- Managed accounting functions such as invoicing customers, writing checks and reconciling accounts.
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
- Consulted with customers to resolve basic issues or direct to correct staff member.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Developed and implemented marketing plans, special promotions and customer relations events.
- Composed professional business correspondence, emails, meetings notes and other documents.
Education
Master of Commerce - Banking And Financial Support Services
Dr. Ram Manohar Lohia Avadh University
Ayodhya 07.2008 - 06.2010
Bachelor of Commerce - Financial Planning And Services
Dr. Ram Manohar Lohia Avadh University
Ayodhya 07.2003 - 06.2006
Intermediate - Commerce
SSS V Inter College
Ayodhya 04.2002 - 04.2003
High School - Commerce
SSS V Inter College
Ayodhya 04.2000 - 05.2001
Diploma in Information Technology - Computer Science And Programming
NIIT
Ayodhya 06.2010 - 12.2012
Skills
Business relationship cultivation
Service support
Banking
Relationship building and management
Cash Handling
Financial services
Written and verbal communication
Product knowledge
Client Relationships
Asset Management
Interests
Timeline
Relationship Manager
cmunity innovations Pvt. Ltd.
01.2022 - Current
Branch Operations Manager
Shri Ram Life Insurance Company Ltd.
06.2021 - 12.2021
Branch Office Administrator
Adarsh Credit Co Operative Society Ltd.
08.2013 - 03.2021
Diploma in Information Technology - Computer Science And Programming
NIIT
06.2010 - 12.2012
Master of Commerce - Banking And Financial Support Services
Dr. Ram Manohar Lohia Avadh University
07.2008 - 06.2010
Bachelor of Commerce - Financial Planning And Services
Dr. Ram Manohar Lohia Avadh University
07.2003 - 06.2006
Intermediate - Commerce
SSS V Inter College
04.2002 - 04.2003
High School - Commerce
SSS V Inter College
04.2000 - 05.2001