Vivek Premachandran

Handled client relationships and projects for listed multinational companies across over 50 countries, ensuring all the tax compliances and contractual obligations are met needfully.

• Worked in close collaboration with tax experts worldwide on matters of compliance and tax types.
• Led the contract processes, ensuring adherence to KPIs, effective risk management, and timely issue resolution support.
• Reported regularly to key business stakeholders on opportunities, mitigating reputational risks by identifying potential anomalies and proposing alternative solutions, including legal implications, penalties, extensions, and exemptions.
• Headed 6-member team, offering essential guidance and feedback on performance.
• Participated in client implementation and transition processes, gaining insights and understanding during the Knowledge Capture/Knowledge Transfer phase.
• Involved in pricing and contract management for 6 engagements, estimated total value of 10 million USD.
• Conducted client presentations and technology demonstration.
• Implemented various technological and AI tools to ensure productive service delivery, thus reducing daily process time by 40%.
• Specialized in managing tax compliance for multinational companies across 50+ countries, optimizing processes with new technologies, and officially approved for multiple spot awards for my contributions.

Executed multiple marketing campaign strategies, provided competitor analysis, daily reporting, documentation and advise to management team on projects of different domains. Few of the clients being Flipkart, KIMSHealth, Lifecell.

• Designed and wrote specifications for strategic projects according to business/client requirements.
• Resolved requirements conflicts between business and technology.
• Supported the business requirements activities by providing end-to-end analysis for projects and other data requirements which includes workflow context and design, and UI/UX designs within and across systems.
• Developed external and cross-functional relationships and worked closely with internal stakeholders to develop insights for strategic and tactical decisions.
• Kept clients informed and engaged throughout the entire project lifecycle.

Spearheaded daily operations of the company with a focus on team management, cross-functional team coordination, budgeting and contract negotiation.

• Developed and expanded the business network across the whole state of Kerala.
• Partnered and coordinated with key stakeholders to identify and execute cross-functional goals.
• Managed developing, designing, and management teams to work cross-functionally to align project delivery goals.
• Created multiple content strategies for social media platforms that improved reach and engagement.
• Tied-up with 75 travel, stay and logistics providers across the State in one year.
• Played an integral role in the company's incubation under the Kerala Start-Up Mission (KSUM).