General Administration, Facility Management & Operations
Pune
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Administration Lead
Quick Heal Technologies Limited
Pune
10.2016 - Current
Planning & coordinating administrative procedures & systems and devising ways to streamline process
Ensuring adherence and compliance to policies & regulations and monitoring all compliance documents & ensure that all compliances are updated before due date
Proficiency in driving operations inclusive of defining the roadmap, budgeting, technology evaluation, and execution of projects
Developed and maintained "value added" working relationships with both internal and external stakeholders in order to ensure effective and integrated implementation of Business Development Strategies
Highly skilled in augmenting growth, generating new business and devising & executing business plans by leveraging comprehensive understanding of the dynamics of the industry
Generating income from admin by lease out the owned properties which are non-operational
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Performed statistical analyses to gather data for operational and forecast team needs.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Supervised labor costs and departmental expenses to remain in line with budget.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored expenditures to mitigate risk of overages.
Applied customer feedback to develop process improvements and support long-term business needs.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Evaluated suppliers to maintain cost controls and improve operations.
Prepared annual budgets with controls to prevent overages.
Cross-trained existing employees to maximize team agility and performance.
Recruited and hired top performers to add talent and value to department.
Developed and maintained relationships with customers and suppliers through account development.
Kept detailed records of daily progress to identify and correct areas needing improvement.
Delivered feedback to decision-makers regarding employee performance and training needs.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maintained professional, organized and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Facility Manager
Techmind Infotech India Private Limited
Pune
02.2016 - 09.2016
Forged and developed cordial relationships and Contract with vendors for essential requirements for cleanliness
Monitored all locations to follow SOPs at their own premises
Imparted Training to housekeeping supervisors for maintaining hygiene &cleanliness in the organization
Ensured all AMCs have been updated & all operational equipment, machines working effectively
Troubleshoot & repaired all equipment as well as performed equipment failure analysis & preventing maintenance
Undertook appropriate precautionary actions to security staff by providing Fire safety training
Formulated and implemented all government schemes for energy conservation which can effective for the company
Maintained SLAs for these services:
Telephones lines/call center lines (PRI Lines) services uptime& follow ups for their payments
Courier services & maintain SLA as per their TAT for Pan India
Contracts, contractors for smooth functioning of facility & provided support to facility’s budget
Monthly analysis of electricity invoices& energy conservation practices to be followed in the organization
Monitored& arranged all kinds of events to corporate staff from 50 pax to 5000 pax (such as conference meetings, product launches, trade fairs, weddings, award ceremonies, board meetings, customer appreciation parties, charity functions, press conferences, VIP events)
Performed Budgeting & planning of events by considering the cost & quality deliverables
Arranged international tour package for management by maintaining effective corporate relations with airlines &hotels
Managed group travels for international, domestic & maintain all travel documents for travelers (10 International tour arranged within 18 months for 2000 person)
Supervised staff of 40 in day-to-day activities.
Conducted inspections of facility grounds, external structure, systems and equipment.
Set and enforced departmental budgets, goals and deadlines.
Developed and oversaw budgets for facilities and worked within cost restraints.
Facility Manager
Samruddha Jeevan Foods India Limited
Pune
08.2012 - 02.2016
Education
Hotel Management & Catering Technologies - Hospitality Management
Bhrati Vidyapeeth
Pune
06.2006 - 06.2010
Skills
Strategic Planning & Operations
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Certification
Certified Internal Auditor for ISO 9001:2015 (Quality Management System)
Accomplishments
Used Microsoft Excel to develop Administration Dashboard for tracking performance.
Best performer for budget planning & cost analysis
Achieved 100% utilization of office space for PAN India offices.
Awarded as League Of Superheroes for arranging vaccination to all employees & their family.
Promoted to Facility Manager in 2015
Promoted to Assistant Facility Manager in 2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Lean Six Sigma (Yellow Belt)
07-2022
Pursuing Lean Six Sigma (Green & Black Belt)
07-2022
Certified Internal Auditor for ISO 9001:2015 (Quality Management System)
10-2018
Administration Lead
Quick Heal Technologies Limited
10.2016 - Current
Facility Manager
Techmind Infotech India Private Limited
02.2016 - 09.2016
Facility Manager
Samruddha Jeevan Foods India Limited
08.2012 - 02.2016
Certified for International Language French (Delf A1 &Delf 2) from Alliance Francis
01-2011
Hotel Management & Catering Technologies - Hospitality Management
Bhrati Vidyapeeth
06.2006 - 06.2010
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