Vivek Singh
Summary
To work in a responsible and challenging position in a professional organisation where I can utilise professional skills knowledge and my entire personality for the betterment of the organisation and implement better ways and means to achieve-the organisational goals and objectives.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
4
4
years of professional experience
Work History
Team Leader
City mall
Gautam budh Nagar
11.2025 - Current
- Led daily operations and coordinated team activities to ensure smooth workflow.
- Supervised staff performance and provided training on best practices and standards.
- Managed inventory levels and organized product displays for optimal customer experience.
- Facilitated communication between departments to enhance collaboration and efficiency.
- Conducted regular team meetings to discuss goals, feedback, and performance updates.
- Maintained compliance with company policies and safety regulations in daily activities.
Store Manager
Flipkart minutes
Ghaziabad
03.2025 - 11.2025
- Managed daily store operations and ensured efficient workflow among staff.
- Trained and supervised team members to enhance customer service skills.
- Implemented inventory management practices to optimize stock levels.
- Developed store layouts to improve product visibility and customer experience.
- Coordinated promotional events to drive sales and attract new customers.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Maintained compliance with company policies and health regulations consistently.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Senior Team Leader
Shree Maruti
New Delhi
10.2024 - 03.2025
- Resolved customer service issues quickly and effectively.
- Implemented strategies to improve efficiency within the department.
- Developed monthly reports detailing progress towards project goals.
- Created and implemented effective processes for handling customer inquiries or problems.
- Assessed individual skill sets of team members and allocated tasks accordingly.
- Prepared detailed reports outlining project status, accomplishments and challenges.
- Collaborated with other departments to ensure smooth operations of the team.
- Established policies and procedures for the entire team to adhere to.
- Identified opportunities for process improvements to increase efficiency and effectiveness.
- Organized weekly meetings to review progress against goals and objectives.
Store Manager
Blinkit Pvt. Ltd
05.2023 - 09.2024
- Company Overview: Experience In Blinkit Private Limited
- As a Store Manager Spreading the magic of 10 minutes grocery delivery to the customers
- Inventory Management (Sanity, FIFO, LIFO)
- Manage all the activities of Inbound & Outbound
- Report preparation regarding Inbound, Delivery, cancellation or Rescheduled attempt
- Maintain Customers complaints under 1% and do the proper RCA
- Hiring Manpower of in-house or outhouse
- Keep a close watch on fraud and its prevention
- Handling 100+ manpower
- Taking hard decisions for Reduce Cost and meet the SLA’s
- Responsible for team size 15 people along with 1 Delivery centres
- Handling 900/- shipments in a day
- Manage and supervise the operations team and to maintain report MIS on a daily, weekly, and monthly basis
- Continuously monitor & improvise the logistics process and procedures
- Also make action plans for-continuous improvements in logistics activities
- To take care fleet and vendor management
- Ensuring 100% reconciliation of each and every shipment
- Experience In Blinkit Private Limited
- As a Store Manager Spreading the magic of 10 minutes grocery delivery to the customers
Team Leader
Reliance Jio Mart
05.2022 - 05.2023
Education
Bachelors of Technology - Information Technology
IEC Collage of Engineering
Greater Noida, U.P.01.2022
B.Tech -
Uttar Pradesh Technical University
Lucknow01.2022
10+2 - PCM
NIOS
Allahabad01.2017
10th -
CBSE Board
Allahabad01.2015
Skills
- Initiative
- Planning
- Organising
- Executing
- Strong communication
- Interpersonal skills
- Dedication
- Team spirit
- Leadership quality
- Innovative
- Detail-oriented
- Adaptable
- Quick learner
- Responsible
- Basic computer application
- MS Excel
- MS Word
Specialisation
- Last Mile Operation
- Floor Incharge
Roles And Responsibilities
- Responsible for team size 50 people along with 1 Delivery centres. Handling - 2500 shipments in a day.
- Manage and supervise the operations team and to maintain report MIS on a daily, weekly, and monthly basis.
- Continuously monitor & improvise the logistics process and procedures. Also make action plans for continuous improvements in logistics activities.
- To take care fleet and vendor management.
- Ensuring 100% reconciliation of each and every shipment.
Personal Information
- Hobbies: Traveling, Playing chess, Watching cricket, Internet
- Gender: Male
- Nationality: Indian
Languages
English
First Language
Hindi
Beginner
A1
Timeline
Team Leader
City mall
11.2025 - Current
Store Manager
Flipkart minutes
03.2025 - 11.2025
Senior Team Leader
Shree Maruti
10.2024 - 03.2025
Store Manager
Blinkit Pvt. Ltd
05.2023 - 09.2024
Team Leader
Reliance Jio Mart
05.2022 - 05.2023
Bachelors of Technology - Information Technology
IEC Collage of Engineering
B.Tech -
Uttar Pradesh Technical University
10+2 - PCM
NIOS
10th -
CBSE Board