Summary
Overview
Work History
Education
Skills
Accomplishments
Career Overview
Disclaimer
Timeline
Generic

Vivek Kumar Singh

Kolkata

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines.

Overview

7
7
years of professional experience

Work History

Area Manager L5 – CCX1 (Current Role)

Amazon
  • In current role, I am working as an area manager in a 3P operated building where I oversee all the operation completely
  • These responsibilities include: Operational efficiency, Managing stakeholder, Space & Inventory management, Continuous Improvement, Contingency planning, Problem solving.

Inbound Area Manager

Amazon
05.2021 - 03.2024
  • Check on productivity requirements to produce during the day to meet the overall building objectives, Freight management, Partner with other Area Managers to balance labor ensuring that we are operating a balanced and efficient shift while meeting all our goals, Support all safety programs to ensure a safe work environment for all associates, Consolidation.

Seller Flex Operation West and East region

Amazon
10.2018 - 04.2021
  • Visiting and auditing Seller sites, Stock audit, monitoring movement of orders ensuring goods to reach on customer promise time, Tracking Last mile / Middle mile stations, Reducing risk in miss from vendor and delivery team, Planning peak according to Forecast/Geographical constraint with sync with Last mile/Middle mile/3P partners.

IN OPS ESCALATION TEAM

Amazon
10.2016 - 09.2018
  • Handle IN Ops process which provides operational support for other seller facing Amazon teams (AMs, CMs, BDMs, Prione)
  • The purpose of this process is to identify potential executive escalations through these Amazon teams and de-escalate these cases and prevent executive escalations
  • I deep dive, investigate and troubleshoot the issue from the root and then fix the issue for the seller and Coach Seller support.

Education

Company Secretary - Finalist -

Institute of Company Secretaries of India

B.Com - undefined

Calcutta University

Class XII - undefined

I.S.C

Class X - undefined

I.C.S.E

Skills

Leadership

Problem solving

Team Development

Operations Management

Accomplishments

  • 2nd Runner up for HYD – Twinning prg. for Cape Town.
  • Received Customer Obsession phone tool batch which only 29 Amazonians have worldwide within 7 months of joining Amazon - https://phonetool.amazon.com/awards/51608/award_icons/57609
  • AO for Multi-Routing Decant station - https://start.wwops.amazon.dev/boards/browse?boardId=IjI1OTU1Ig%3D%3D&businessUnitId=IjEi&selectedTagValueIds=WyIxIiwiMzE0NCIsIjE1Il0%3D&topLevelFilters=eyIyIjoiMTM4IiwiNCI6IjQzIn0%3D#25955

Career Overview

Ability to communicate across all levels of management, peers. Ability to manage high volume critical workload with a positive, flexible and professional attitude. Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. 8 years of experience across various functions in Ecommerce sector at Amazon Seller Services and, FC Operations & Logistics Management.

Disclaimer

I do hereby declare that the information provided above is true to the best of my knowledge and belief.

Timeline

Inbound Area Manager

Amazon
05.2021 - 03.2024

Seller Flex Operation West and East region

Amazon
10.2018 - 04.2021

IN OPS ESCALATION TEAM

Amazon
10.2016 - 09.2018

Area Manager L5 – CCX1 (Current Role)

Amazon

Company Secretary - Finalist -

Institute of Company Secretaries of India

B.Com - undefined

Calcutta University

Class XII - undefined

I.S.C

Class X - undefined

I.C.S.E

Similar Profiles

CREATE PROFILE
Vivek Kumar Singh