Vivian Pereira
Bengaluru
Summary
Experienced in Transfer Agency with a strong background in managing and overseeing client transactions, shareholder services, and compliance. Proficient in handling complex financial data, ensuring accuracy, and implementing efficient processes. Skilled in client communication, problem-solving, and collaborating with crossfunctional teams to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Analyst II - North America Transfer Agency
Northern Trust
Bangalore
04.2023 - Current
- Collaborating with the accounting team to validate and authorize ACH wire transactions within the Treasury Passport system.
- Verifying redemption checks for accuracy and duplication before dispatching them via mail to investors.
- Conducting research on AML alerts related to PEP and Adverse Media received from the Manila team and coordinating with the CSM team to present findings to the AML team.
- Preparing audit documentation with essential transaction details for audit sampling as requested by auditors.
- Generating vendor invoices in Coupa - E Procurement to initiate the supplier payment process and coordinating with the AP team for payment approval.
- Maintaining the Out-of-Pocket billing log for fund companies, tracking expenses such as NSCC and print fees owed by each client.
- Reconciliation of Management Reports before uploading them to the Private Passport platform.
- Examining daily transactions and maintenance confirmations and monthly, quarterly and Annual statements through the Broadridge platform before investor confirmations/letters are dispatched.
- Collaboration with Lexis Nexus for the compliance of Blue Sky Laws.
- Generating multiple reports and seamlessly coordinating with all the team involved to ensure the smooth execution of the escheatment process.
- Performing quality checks on tasks completed by processors in the OMNI Workflow and promptly reporting identified errors.
- Executing and quality-checking tasks with 100% accuracy throughout the year.
- A proactive team player with in-depth knowledge of daily operational processes, effectively sharing expertise to bridge knowledge gaps within the team.
- Training and mentoring new team members to ensure a smooth onboarding process.
- Actively coordinating with the onshore team to facilitate seamless migration of activities.
Process Executive -
Cognizant Technology Solutions Pvt Ltd
Bangalore
06.2021 - 02.2023
- Worked as Senior Tech Operator in the Group Claims division of Health Care Service Corporations.
- Accurately calculating payable amounts and making necessary updates in accordance with benefit guidelines.
- Collecting, analyzing, and validating data with keen attention to detail.
- Taking ownership of deliverables while providing additional support to the team as needed.
- Staying informed about new policies and procedures.
- Adhering to all company-regulated procedures and policies.
- Auditing claims for miscalculations or unethical processing practices and reporting findings to the supervisor.
- Safeguarding the confidentiality of clients' Personally Identifiable Information (PII).
- Processing claim adjudications in cases of both underpayment and overpayment.
- Executing tasks with the highest standards of integrity, confidentiality, and accuracy.
Education
Master of Business Management -
REVA UNIVERSITY
01.2020
Bachelor of Commerce -
SDM COLLEGE OF BUSINESS MANAGEMENT
01.2018
Skills
- MS Office
- Power BI - Beginner
- Vendor Invoicing
- Data Governance
- Fund Set Up
- Escheament
- Process Specialist
- Analytical thinking
- Multitasking
- Attention to detail
- Team player
- Communication
- Audit Support
- Regulatory Compliance
- MS Excel
- Reconciliation
- Team Collaboration and Leadership
- Research and analysis
- Verbal and written communication
- Business Acumen
Hobbies and Interests
- Travelling
- Swimming
- Reading books
- Cooking
- fitness enthusiast.
Awards
- Amber Award
- Coral Award
- Game Changer Award
- Champion of the Month.
Languages
- English
- Konkani
- Kannada
- Hindi
- Tulu
Timeline
Analyst II - North America Transfer Agency
Northern Trust
04.2023 - Current
Process Executive -
Cognizant Technology Solutions Pvt Ltd
06.2021 - 02.2023
Master of Business Management -
REVA UNIVERSITY
Bachelor of Commerce -
SDM COLLEGE OF BUSINESS MANAGEMENT