Overview
Work History
Education
Skills
Professional Overview
Accomplishments
Timeline
Generic

Vivian Raj D’Souza

Bangalore

Overview

12
12
years of professional experience

Work History

Global Manager Human Resources for Unbxd & Netcore Cloud

Netcore Cloud Private Limited
Bangalore
11.2017 - Current
  • Spearheaded the end-to-end management of the employee lifecycle, from onboarding to exit, for both India and U.S.-based teams.
  • Led the day-to-day HR operations, managing employee queries and grievances, while driving long-term strategic HR goals in alignment with business objectives.
  • Managed end-to-end statutory and labor compliance, including government audits, and filing monthly, quarterly, and annual returns under various statutes. Coordination with vendors to ensure adherence to legal frameworks in both India and the U.S.
  • Functioned as a core member of the POSH committee, coordinating with the external advocate, ensuring yearly refresher programs, filing returns to the labor department, etc.
  • Conceptualized and executed monthly employee engagement programs such as Fun Friday, Employee Special Day celebration, Award Ceremony, Spot games, etc. Launched a few special programs, like WOW moments, HR Connect, and Leaders Meet.
  • Implemented the Performance Management system and successfully managed the complete process for both the US and India, including appraisals, bonus pay, rewards and recognition, and merit reviews.
  • Managing low-performance cases, PIP, and ER matters.
  • Successfully implemented a Leave Management Tool – Attendance Bot across the organization, managed leave and attendance tracking, and ensured a smooth transition from a manual process to an automated process.
  • Managed employee benefits programs (like insurance, EAP, wellness sessions, etc.) and regularly educated employees (both in India and the U.S.). Implemented various benefits, like Kaiser, Aetna, 401(k), ESOPs, etc., for U.S. employees.
  • Conducted skip-level meetings and collaborated with business leaders to drive open communication, and identify high-potential talent.
  • Managed end-to-end payroll processing for India and the US, ensuring 100% accuracy and compliance with local regulations, such as PF, PT, TDS, LWF, Gratuity, etc.
  • Implemented the BGV process and managed the entire process for both domestic and international hires.
  • POC for the internal and external audits, like SOC, Softex, labor and HR compliance, finance compliance, etc.
  • Responsible for HR budgeting, vendor negotiations, and tracking costs against allocated budgets.
  • POC for University Hiring for IIT, IIM, PESIT and other reputed colleges/universities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Executive HR – Talent Engagement

Tata Consultancy Services Limited
Bangalore
07.2015 - 11.2017
  • Conducting Interview and Panelist for Fresher’s & Lateral Hiring.
  • Managing the new hire Induction & Orientation process.
  • Manage complete HR compliance and statutory requirements of Bangalore branch.
  • Representing the organization on judicial matters at Courts.
  • Internal Auditor for cross branch compliance.
  • Designing the certification training program and developing modules on Labour Laws for HR professionals at TCS (Internal) as well as External for HR Professionals in Bangalore through NHRD.
  • Ensuring prompt resolution of employee grievances and maintaining cordial employee relation.
  • Managing the employee absconding cases and ensure the compliance.
  • Managing the employee exit process for the branch employees.
  • Organizing and conducting various events for employees regularly. (Family Day, Annual Day, Food Fest, CSR).

Executive-HR

Himalaya Drug Company
Bangalore
06.2013 - 07.2015
  • Sourcing profiles and shortlisting candidates and Schedule interviews.
  • Conducting HR round interviews for short listed candidates and Offer release.
  • Responsible for end to end joining formalities of the new hires.
  • Identify the training needs of the employees post appraisals.
  • Helping the L&D team to design training program for employees.
  • Conducted internal job satisfaction survey and taking measures to improve employee satisfaction.
  • Organizing and conducting various events for employees regularly.
  • Managing Employee Medical Insurance scheme for employees.
  • Maintaining employee benefits programs and educating employees on various benefits.
  • Responsible for the end to end HR operation processes including HRIS Management, Service Request Console (HR ticketing system), Confirmations, Leave Management System, Disciplinary procedures, Reports, Terminations & Exit processes.
  • Assisting in internal audits and compliance by providing supporting records and documents.

Education

MSW - HR

Mangalore University (SSW, Roshni Nilaya)
01.2013

Bachelor of Arts (BA) -

Sacred Heart College, Mangalore University
01.2011

Skills

  • HR operations and strategy
  • Employee life cycle management
  • Payroll and benefits administration
  • Statutory compliance and audits
  • Performance management systems
  • HRMS implementation
  • Leave and attendance tracking
  • Process improvement and automation
  • HR analytics
  • Vendor negotiation
  • Employee engagement

Professional Overview

Experienced and result-oriented HR Generalist with over 11 years of expertise in HR operations, people management, and end-to-end employee lifecycle management across India and the US. Handling day to day HR administrative activities, HR Policies, Compensation & Benefit Plans, Payroll Management, Strategic Staffing & Hiring Plans, Employer Branding, Rewards & Recognition, Employee Engagement, Operational Efficiency and Performance Management System.

Accomplishments

  • Digitized Attendance Management by introducing AttendanceBot, streamlining leave and time tracking for all employees.
  • Implemented ADP HRMIS for India-based employees, enhancing automation and accuracy in HR operations and payroll. Timely processing the Payroll for 250+ employees in India.
  • Onboarded Trinet HR Software platform for US employee management, later successfully transitioned to Justworks in 2024 and managed Payroll for 30+ employees.
  • Launched 401(k) Retirement Benefits for US employees.
  • Introduced the Hissa ESOP Management Platform and migrated from manual excel to Portal.
  • Was involved in the Series C funding of the company in 2017.
  • Involved in the Merger and Acquisition process and managed the entire process from HR end along with the Finance team.
  • Have ensured that the Head count from 45 members to 250+ ensuring the breakthrough in the process.
  • Handled a team of 5 (4 in India & 1 in US) ensuring efficient delegation, upskilling, and performance tracking.

Timeline

Global Manager Human Resources for Unbxd & Netcore Cloud

Netcore Cloud Private Limited
11.2017 - Current

Executive HR – Talent Engagement

Tata Consultancy Services Limited
07.2015 - 11.2017

Executive-HR

Himalaya Drug Company
06.2013 - 07.2015

MSW - HR

Mangalore University (SSW, Roshni Nilaya)

Bachelor of Arts (BA) -

Sacred Heart College, Mangalore University

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Vivian Raj D’Souza