Viviana Reyes
Osceola
Summary
Dynamic professional with extensive experience in operations management and talent acquisition at Ono Hawaiian BBQ. Proven track record in contract negotiation and conflict resolution, enhancing recruitment processes and compliance initiatives. Adept at strategic planning and fostering vendor relationships, driving organizational success through effective leadership and innovative solutions.
Overview
20
20
years of professional experience
Work History
Freight Broker/Agent Program
Cal State SB
01.2023 - Current
- Negotiated contracts in compliance with State/Federal and International Transport Laws.
- Managed invoicing, ethics compliance, and start-up operations.
- Oversaw company setup and professional standards adherence.
Corporate & Regional Recruiter
Ono Hawaiian BBQ
Diamond Bar
05.2022 - 07.2024
- Partnered with Regional/District Managers to fill corporate and store-level roles.
- Managed high-volume recruitment campaigns and applicant tracking through ADP.
- Led employee investigations, resolved workplace conflicts, and recommended terminations when necessary.
Operations Manager/Instructor
Firearms Training Academy
San Gabriel
06.2021 - 05.2022
- Directed operations, safety protocols, and business compliance initiatives.
- Secured and maintained regulatory licenses and permits.
- Cultivated community and governmental partnerships to promote business growth.
Talent Acquisition & Compliance Officer
Absolute Security International
El Monte
11.2019 - 06.2021
- Developed and managed the Contract Compliance Department.
- Ensured state licensing compliance for security personnel.
- Coordinated onboarding, Live Scan, physicals, and DOT drug screening.
Operations Coordinator
Harvest Landscape Enterprises
Anaheim Hills
10.2018 - 11.2019
- Managed staff coordination, vendor sourcing, and proposal approvals.
- Resolved customer and accounting issues to improve service delivery.
- Provided administrative support to regional leadership teams.
Assistant Property Manager
TNT Management Inc.
Yorba Linda
08.2016 - 11.2018
- Increased rental occupancy from 76% to mid-90% during off-season.
- Led conflict resolution, vendor scheduling, and financial reporting.
- Reduced delinquent accounts through proactive collections strategies.
Commercial Driver
AutoZone
Rosemead
06.2014 - 12.2016
Assistant Property Manager
The Korda Group
Los Angeles
02.2008 - 10.2008
Assistant Property Manager
Vedder Management Co.
West Covina
02.2006 - 02.2008
Education
Forensic ID Certification - Fingerprinting
Rio Hondo College
CAAssociate Degree - Administration of Justice
CASkills
- Leadership and team development
- Talent acquisition and full-cycle recruiting
- Operations management
- Contract negotiation
- Vendor and client relationship management
- Project & Program Management
- Compliance (OSHA, HIPAA, Fair Housing, Labor Law)
- Strategic planning and execution
- Conflict resolution
- Public relations and community engagement
- Microsoft Office Suite
- Excel
- ADP
- ATS
- Yardi
- SharePoint
- DocuSign
- Social Media Management
Languages
- English, Fluent
- Spanish, Fluent
Personal Information
- Relocation: 1
- Work Permit: Authorized to work in the US
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Freight Broker/Agent Program
Cal State SB
01.2023 - Current
Corporate & Regional Recruiter
Ono Hawaiian BBQ
05.2022 - 07.2024
Operations Manager/Instructor
Firearms Training Academy
06.2021 - 05.2022
Talent Acquisition & Compliance Officer
Absolute Security International
11.2019 - 06.2021
Operations Coordinator
Harvest Landscape Enterprises
10.2018 - 11.2019
Assistant Property Manager
TNT Management Inc.
08.2016 - 11.2018
Commercial Driver
AutoZone
06.2014 - 12.2016
Assistant Property Manager
The Korda Group
02.2008 - 10.2008
Assistant Property Manager
Vedder Management Co.
02.2006 - 02.2008
Forensic ID Certification - Fingerprinting
Rio Hondo College
Associate Degree - Administration of Justice
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