Vivita Pereira
Sr. Compliance Quality Specialist
Bangalore
Summary
Determined Quality Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Sr. Quality Specialist
Amazon Development Centre
Bangalore
01.2019 - Current
- Daily quality check on random sampling of trade compliant HTS and ECCN tariff codes
- Identifying quality gaps in assigned codes and further escalating them
- Escalation management cycle undertaken from initial step of defect communication, defect rebuttals, open house stakeholder discussion and error acceptance with Corrective and Preventive actions (CAPA)
- Evaluation of 5-Why Analysis, Root cause analysis and rebuttals for Escalations
- Workflow allocation to quality auditors on daily Direct Import tasks
- Training and buddy-mentoring new joiners and providing them with subject matter expertise.
- Reporting and dashboard refresh tasks performed on daily basis to monitor daily SLA's
- SME support extended to Quality operations team for Global trade service operations.
- Organizing engagement activities for the team in office as well as remotely for team bonding since the pandemic
Officer- Merchandise Analyst
TESCO Bengaluru
Bangalore
07.2017 - 01.2019
- Timely PO creation for Tesco stores across Poland, Hungary, Czech Republic and Soviet Republic.
- Forecasting product shelf life and avoiding under-stocking / over-stocking.
- Frequent interaction with Stakeholders, buyers and
merchandisers to resolve urgent queries and priority non- conformance issues occurring at Warehouse. - Manage large categories’ Range Change and Order Raising
by working with Buyers and Merchandisers across all
Categories. - Creating Purchase Order and amending the purchase order
in Oracle Application. - Cataloging and amending price and promotion lists for seasonal offers.
Education
Bachelor of Business Administration - Human Resources And Supply Chain Management
Kristu Jayanti Management College
Bangalore 06.2014 - 06.2017
High School Diploma -
CMR National PU College
Bangalore 06.2012 - 06.2014
Skills
Quality checks
Quality audit
Quality assurance
Quality control mangement
Interpersonal Engaging skills
Remote working environment
Technical Skills
- Citrix
- Oracle RMS
- Oracle ORMS
- Tally.ERP9 (Certified)
- Amazon AWS
- Medaan
- Edith
- Beagle Workflow Management
Timeline
Sr. Quality Specialist
Amazon Development Centre
01.2019 - Current
Officer- Merchandise Analyst
TESCO Bengaluru
07.2017 - 01.2019
Bachelor of Business Administration - Human Resources And Supply Chain Management
Kristu Jayanti Management College
06.2014 - 06.2017
High School Diploma -
CMR National PU College
06.2012 - 06.2014