A proven leader in the design and sales sectors, my strength lies in transforming challenges into lucrative opportunities. I consistently exceed sales targets and enhance client satisfaction through exceptional service and sustainable design solutions. Known for organizational prowess and reliability, I successfully manage multiple priorities with a positive attitude, willingly taking on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Home Interiors
Self - Employed
01.2018 - Current
Developed comprehensive project timelines to track progress and ensure timely completion of tasks.
Collaborated with architects, designers, and contractors for seamless execution of high-quality projects.
Spearheaded budget management, ensuring cost-effective solutions while maintaining design quality.
Coordinated installations and construction activities on-site, ensuring adherence to safety regulations and quality standards.
Presented detailed proposals to clients, showcasing conceptual designs aligned with their vision and requirements.
Evaluated completed projects against original objectives and scope, gathering feedback for continuous improvement initiatives.
Regularly attended industry events to stay current on trends in interior design, incorporating new ideas into client projects.
Established strong relationships with vendors, negotiating favorable terms on material pricing and delivery schedules.
Listened to customer needs and desires to identify and recommend optimal products.
Increased customer satisfaction ratings by effectively resolving concerns throughout all stages of project life cycle.
Developed strong rapport with customers and created positive impression of business.
Sales Manager
MyGubbi
07.2017 - 12.2017
Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
Mentored junior sales staff, fostering professional growth and contributing to overall team success.
Regularly exceeded monthly targets for both individual and team-wide performance benchmarks.
Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize sales process.
Analyzed market trends to identify new opportunities for business expansion and growth.
Led high-performing sales team to consistently exceed quotas and achieve top rankings within company.
Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Senior Sales Manager
DoMyHome (Casa Grand Interior Division)
11.2013 - 06.2017
Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
Championed the adoption of new sales tools and technologies to modernize operations, improve efficiency, and enhance overall team performance.
Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
Initiated a comprehensive customer feedback program that led to continuous improvement initiatives across various departments within the organization.
Conducted comprehensive market research to identify emerging trends, opportunities for growth, and potential risks to inform business strategy.
Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
Negotiated profitable contracts with major clients, securing their loyalty while maximizing company revenue.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Connected with prospects through trade shows, cold calling and local-area networking.
Directed sales support staff in administrative tasks to help sales reps close deals.
Business Development Manager
Amudha Decors
05.2007 - 10.2013
Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
Increased client base by identifying and pursuing new business opportunities through market research and networking.
Implemented sales training programs for new business development team members, increasing overall effectiveness in securing new clients.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Reached out to potential customers via telephone, email, and in-person inquiries.
Negotiated and closed long-term agreements with new clients in assigned territory.
Represented company and promoted products at conferences and industry events.
Directed sales support staff in administrative tasks to help sales reps close deals.
Organized promotional events and interacted with community to increase sales volume.
Analyzed performance metrics to identify areas for improvement and implement corrective actions.