V K SOURABH

Relationship Manager – Education Loan Processing
Yocket
Assisted 200+ students in securing education loans, streamlining the application process, and ensuring seamless coordination with lenders.
Negotiated favorable interest rates and flexible repayment terms for 70%+ of clients, increasing loan approvals and customer satisfaction.
Consistently exceeded sales targets, achieving 80%+ of monthly goals for bank products and services.
Implemented CRM best practices, improving data accuracy by 30% and enhancing client tracking efficiency.
Established a structured feedback loop, leading to a 25% increase in client satisfaction scores and improved service offerings.
Contributed to 15% growth in loan disbursement rates, optimizing financial solutions for students

• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.