Vladislav Rolgeizer

Hotel overview:

The resort hotel is located in the national protected area of the Republic of Kazakhstan. Managing the operational and entertainment activities located on the hotel premises including the 201 rooms and 11 F&B outlets.

Main achievements:

• Revenue F&B outlets increased by 24% year-on-year
• Guest satisfaction score growth to 96%
• Environmental projects – bottling water in-house, plastic removal from F&B operations and guest rooms
• Employee satisfaction rate 85%
• Turnover F&B year-on-year decreased from 40% to 12%
• The amount of food waste per guest has been reduced by 45%, from 360 to 190 grams per cover
• Best MICE hotel in Kazakhstan 2024 according to World Travel Award
• New projects completed - main kitchen full renovation, new summer terrace building, new family entertainment and climbing wall center creation

Company overview:

The largest hotel and casino in the Russian Far East. Average attendance is 700 guests per day. The average number of F&B guests is 80,000 per month across 6 outlets. Managed a team of 240 employees.

Main achievements:

• F&B profit increased 24% year-on-year
• Guest satisfaction score increased from 76% to 92%
• Staff satisfaction score increased from 82% to 94%
• RevPAR of the hotel department increased by 40% year-on-year
• Best hotel-casino in Russia 2021 according to World Casino Award
• Best 5-star hotel in Vladivostok according to Global Tourism Awards
• TripAdvisor #1 Hotel in the city 2021/2022

Hotel overview:

Iconic Georgian resort hotel with 202 rooms and great MICE facilities, located on the Black Sea shore.

Main achievements:

• Increased department profitability by 4.5%
• Increased department revenue by 7.9%
• Employee satisfaction level 100%
• Marriott Award Int. for outstanding F&B department achievements
• Level of satisfaction with service 2019 – 2nd place in the ranking of Sheraton hotels in Europe
• Gault & Millau TOP 20 Restaurants in Georgia 2018/2019
• TripAdvisor #1 Restaurant in Batumi 2019/2020

Hotel overview:

Business hotel with 184 rooms and 10 conference facilities, located in Samara region capital

Main achievements:

• Increased department profitability by 12%
• Gratitude for participation in the 2018 FIFA World Cup from the director of the organization. committee
• Employee satisfaction rate 94%
• Level of satisfaction with service 2018 – 1st place in the ranking of 35 hotels in Europe
• Food satisfaction level 2018 – 2nd place in the ranking of 35 hotels in Europe

Hotel overview:

Resort hotel with 428 rooms and wide F&B offerings, located in Ski resort Krasnaya Polyana.

Main achievements:

• Successful operation of F&B department direct after hotel opening
• Setup conference operations, with biggest in the region Conference room of 2000 sq. meters
• Level of satisfaction with service 2015 – 7th place in the ranking of Marriott hotels in Europe

Hotel overview:

Resort hotel with 380 room of the Black Sea shore

Hotel overview:

Business 5-star hotel with 139 room and the center of biggest city of Chelyabinsk region

Hotel overview:

Resort hotel with 70 rooms, located on the shore of the lake

Company overview:

Biggest in Russia producer of sparkling wine, with it's own 5-star boutique hotel with fine-dining restaurant.