Dynamic and results-driven Senior QA Manager with 17 years of experience in successfully leading implementation teams comprising business analysts, developers, and QA professionals. Proven track record of driving QA team restructuring, streamlining the hiring process, and effectively communicating with stakeholders. Adept at mentoring teams in interviewing skills and assessing resource needs based on project pipelines. Proficient in preparing comprehensive training plans, implementing automation practices, defining roles and responsibilities, and managing performance reviews. Committed to delivering projects to clients while maintaining exceptional quality standards.