Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vraj Patel

IT Specialist
Vadodara

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

IT Technical Support Specialist

Shaw Communications Inc
05.2021 - 12.2024
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and Cable boxes.
  • Enhanced system performance by identifying and resolving technical issues promptly.
  • Exceeded customer satisfaction targets with prompt response times and thorough issue resolution.
  • Used ticketing systems to manage and process support actions and requests.
  • Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.

Education

Post Graduate Diploma - Cybersecurity

Centennial College
Toronto
05.2001 -

Post Graduate Diploma - Project Management- IT

Canadore College
Toronto
05.2001 -

Bachelor of Science - Information Technology

Gujarat Technological University
Vasad, India
05.2001 -

Skills

Problem Solving

Good Communication

Team Work

Leadership

Adaptibility

Time Management

Timeline

IT Technical Support Specialist

Shaw Communications Inc
05.2021 - 12.2024

Post Graduate Diploma - Cybersecurity

Centennial College
05.2001 -

Post Graduate Diploma - Project Management- IT

Canadore College
05.2001 -

Bachelor of Science - Information Technology

Gujarat Technological University
05.2001 -

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Vraj PatelIT Specialist