Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
COMMUNITY SKILLS
Generic
Vridhi R

Vridhi R

Quality Assurance Lead
Jihlava, Czech Republic

Summary

Experienced and detail-oriented QA Lead with 12+ years in the Software Quality Assurance field. Proven expertise in leading QA teams, establishing robust testing processes, and implementing quality strategies that enhance product reliability and team efficiency. Skilled in identifying and resolving quality issues, driving continuous improvement, and ensuring high standards across the software development lifecycle

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Senior Quality Assurance Engineer

Creatopy
12.2021 - 04.2025
  • Established and implemented end-to-end QA processes for a 14-member team, driving structured quality practices across projects
  • Used and promoted AI tools in the team for test case generation, test data creation, and finding edge cases. Reduced test design and test automation time by 40%
  • Made Manual QAs use Automation tools with the help of AI to add more tests in automation suite. Increased test coverage by 20% in 2 months.
  • Managed and mentored QA engineers, delivering training on best practices, quality standards, and testing policies to elevate team performance and consistency
  • Authored comprehensive QA playbooks and standardized processes, improving cross-functional collaboration among QAs, developers, and product owners
  • Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Organized and led crowd testing sessions across the organization with 50 plus participants, analyzed test outcomes, and coordinated with relevant teams to resolve critical issues during major releases
  • Played a key role in the establishment of Quality Assurance Centers of Excellence, fostering knowledge sharing and collaboration among teams across the organization
  • Conducted product demonstrations and feature walk-throughs for stakeholders

Quality Enforcement Lead

Trilogy Group
02.2018 - 11.2021
  • Have reviewed and signed off work of 150+ resources while making major shift from manual cases to automated cases using BDD (Gherkin) hence making more than 80% of tests of almost 20+ web applications automated.
  • Determined quality standards, practices &procedures and implemented several quality bars for the team to follow factory model such that speedy and quality delivery is met.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Led projects and analyzed data to identify opportunities for improvement.

Programmer Analyst

Cognizant Technology Solutions
07.2012 - 12.2015
  • Involved in test planning and met all program needs and schedules.
  • Experienced in status and metrics reporting.
  • Managed team of 8 plus with several initiatives for continuous learning process, process adherence and taking responsible leadership.
  • Created test data and performed regression using QTP Automation.
  • Performed functional testing, integration testing, and regression testing.
  • Performed database testing (SQL Server, DB2, Oracle) and Mainframe testing.
  • Worked closely with clients to establish specifications and system designs.
  • Directed off-site teams completing end to end tests to support successful product development stages and releases.

Education

Bachelor of Science - Computer Technology

Coimbatore Institute of Technology
Coimbatore
06.2009 - 05.2012

Skills

Leadership and Team Management

Accomplishments

  • Signed multiple high ARR customers for the organization by demonstrating API integration capabilities
  • Have received many appreciations and awards from clients for handling releases on time with zero defect leakage.
  • Have mentored a team of 30 plus resources to complete internal certification on domain knowledge (LOMA 280 and AHM 250) by getting certified and organizing/taking several hours of training for peers
  • Had been responsible for entire QA activities when ESW took over Kayako as part of their acquisition

Timeline

Senior Quality Assurance Engineer

Creatopy
12.2021 - 04.2025

Quality Enforcement Lead

Trilogy Group
02.2018 - 11.2021

Programmer Analyst

Cognizant Technology Solutions
07.2012 - 12.2015

Bachelor of Science - Computer Technology

Coimbatore Institute of Technology
06.2009 - 05.2012

COMMUNITY SKILLS

Avid bird watcher since 14 years and a Citizen Science enthusiast who had written and published scientific papers related to bird watching. 

Published paper: https://indianbirds.in/pdfs/IB_19_3_ParameswaranETAL_UrbanWetlands.pdf

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Vridhi RQuality Assurance Lead