Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Vrindha

Bangalore

Summary

Project management professional with 8 years of experience in stakeholder engagement and operational strategy execution. Proven track record of coordinating cross-functional teams to drive business excellence and achieve organizational objectives. Seeking opportunities to leverage skills in a dynamic environment that fosters growth and innovation.

Overview

11
11
years of professional experience

Work History

Team Lead

Ernst & Young, GDS
Bangalore
01.2023 - Current
  • Manage a team of six members under APAC EMS, overseeing the end-to-end client service lifecycle.
  • Serve as a primary contact for stakeholders, ensuring clear communication, and timely status updates.
  • Develop engagement economics by establishing budgets, margins, and resourcing plans to enhance profitability.
  • Streamlined billing processes by tracking return statuses and ensuring timely invoicing for different projects.
  • Review WIP reports to identify billable, out-of-scope services.
  • Coordinate with the finance team to follow up on outstanding client payments.
  • Execute regular ETCs to monitor project health, and adjust budgets accordingly.
  • Facilitate contract review and signing with clients, while maintaining accurate records.
  • Experience in working with tools like SAP, Access for AUS tax return e-filings, and DocuSign for tax return deliveries.

Team Lead

Ernst & Young, GDS
Bangalore
01.2016 - 03.2022
  • Managed end-to-end operational projects for global mobility clients, including client setup and contracts.
  • Coordinated expatriate tax and mobility issues, facilitating efficient implementation of international assignment programs.
  • Ensured data integrity and account operations for seamless service delivery across all functions.
  • Built strong relationships with clients and stakeholders to enhance collaboration and project outcomes.
  • Oversaw global coordination by tracking essential data, managing authorizations, and monitoring KPIs.
  • Supported global mobility processes, ensuring compliance through effective documentation management.
  • Facilitated assignee briefings and managed compensation collection with country teams.
  • Conducted process-related training for team members to enhance skills and operational efficiency.

Process Associate

Accenture Services Pvt Ltd
Noida
03.2014 - 11.2015
  • Streamlined Order to Cash activities to enhance operational efficiency.
  • Managed accounts receivables, including cash applications and order management across territories.
  • Oversaw cash applications for UK, Belgium, Norway, Sweden, and Denmark.
  • Utilized SAP ERP software for accurate accounting practices.
  • Prepared ageing reports and dunning reports in accordance with process requirements.
  • Reviewed credit limits and handled direct debits to ensure timely cash management.
  • Responded to customer queries via email, ensuring prompt resolution.
  • Conducted quality checks, audits, and implemented process controls to minimize errors.

Education

B.com - Accounting And Finance

Delhi University
New Delhi
08-2013

Skills

  • Project Management
  • Budgeting and Forecasting
  • Financial Reporting & Analysis
  • Client Account Management
  • Client/Stakeholder Relationship Management
  • SAP Proficiency
  • Microsoft Office Suite (Word, PowerPoint, Excel)
  • Data Analysis
  • Communication & Public Relations
  • Professional, Innovative, and Motivational Approach
  • Team Leadership & Issue Resolution
  • Supportive, Friendly, and Encouraging Team Player
  • Ability to Work Under Pressure
    Hardworking and Quick Learner

Accomplishments

  • Received multiple GDS recognitions from stakeholders
  • Multiple quarterly SPOT awards, with high quality, and ahead of deadlines
  • Rewarded with the exceptional client service award
  • Received appreciation from stakeholders (manager, senior manager) for excellence, dedication in delivering quality work, and proactiveness
  • Numero Uno and Summit Award

Interests

  • Singing
  • Watching movies

Timeline

Team Lead

Ernst & Young, GDS
01.2023 - Current

Team Lead

Ernst & Young, GDS
01.2016 - 03.2022

Process Associate

Accenture Services Pvt Ltd
03.2014 - 11.2015

B.com - Accounting And Finance

Delhi University

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Vrindha