Senior Instructional Designer with 6+ years of experience in designing and delivering learner-centric eLearning, and blended programs. Skilled in curriculum design, assessment strategy, storyboarding, and stakeholder collaboration. Adept at mentoring junior designers, leveraging instructional design models (ADDIE), and applying research-driven approaches to create impactful learning experiences.
Overview
6
6
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Senior Instructional Designer
Syncron Software India Private Limited
Bangalore
01.2025 - Current
Led the design and development of end-to-end eLearning courses for Syncron’s Parts Planning and Pricing solutions, supporting partners and customers.
Influenced instructional design strategies in the team (Introducing a partially guided exercise model that )
Developed storyboards, course and curriculum outlines, and restructured content to improve learning flow and role relevancy.
Designed skill-based assessment questions aligned to the Parts Planning and Pricing eLearning curriculum and certification pathways.
Conducted in-depth research using Syncron’s internal knowledge base (Confluence) to ensure content accuracy and instructional integrity.
Drove effective SME collaboration by asking targeted, insightful questions to translate complex product knowledge into learner-centric content.
Collaborated closely with graphic designers to develop detailed visual content notes and learning assets using Canva and PowerPoint.
Coordinated directly with customers and learners through live Q&A and sessions to address technical product questions and incorporate feedback into content improvement
Consolidated release notes for the Pricing curriculum, analyzed changes and assessed course-level impact.
Led mentorship initiatives for junior instructional designers, designing performance-driven learning activities including those on prompt engineering, graphic note creation, mock LNA sessions, and reverse brainstorming sessions.
Instructional Designer
Syncron Software India Private Limited
Bangalore
11.2021 - 01.2025
Developed engaging e-learning modules using Articulate Storyline.
Created storyboards and outlines to structure course content effectively.
Designed assessments to measure student learning outcomes effectively.
Collaborated with subject matter experts to gather content and validate accuracy.
Technical Content Design and Developer
Dell EMC
Bangalore
08.2019 - 11.2021
Facilitated eLearning, instructor-led sessions, and offline classroom instruction for new products and software management
Specialized in implementing modern learning technologies like Topic-Based Learning, Microlearning, Scenario-Based Learning, Gamified eLearning, the flipped classroom approach, and the skill-based assessment approach.
Expertise in working with Learning Content Management Systems (Xyleme), Authoring software (Articulate 360 suite), and video editor tools (Camtasia) to build interactive learning modules.
Partnered with Product Owner, SMEs, and Stakeholders during Learning Needs Analysis to define learner requirements
Engaged in Engineering Knowledge Transfers to grasp product technology
Well-versed in scrum framework
Education
Bachelor of Engineering - Information Science
The Oxford College of Engineering
Bangalore
08.2015 - 08.2019
Skills
Learning Needs Analysis
Content validation and research
Authoring tools expertise (Storyline, Captivate)
Curriculum design and development
Assessment and certification design
Performance-based training
Storyboarding and structuring
Stakeholder collaboration
Cross-functional teamwork
Mentorship
Certification
Advanced Certification in Instructional Design (ID Mentors by Purnima Valiathan).
Learning & Development Consultant/Senior Instructional Designer at FreelanceLearning & Development Consultant/Senior Instructional Designer at Freelance