VRUSHABH LADEL (B.E. Mech)
KABIRDHAM
Summary
- Mechanical Engineer with extensive experience in production and quality assurance. Demonstrated success in implementing statistical manufacturing process control and continuous improvement initiatives, resulting in enhanced product quality and operational efficiency. Proficient in budget management, warranty analysis, and procedure monitoring to optimize business operations. Expertise in inventory management and vendor negotiation, leading to significant improvements in safety standards and error proofing.
Overview
4
4
years of professional experience
Work History
TECHNICAL WARRANTY MANAGER
SAIRAM WHEELS PVT LTD(Kia Car Showroom)
Raipur
01.2024 - Current
- Successfully managed a team of five warranty representatives, ensuring excellent customer service and excellent resolution of customer inquiries.
- Developed and implemented a comprehensive warranty management system to track warranty claims and ensure accurate reimbursement.
- Timely managed claim submission and covered one pager point. Oversaw daily operations of warranty management, ensuring efficient claim processing and customer satisfaction.
- Handle warranty claim RO, TSB, Freight Claim and warranty payment records separately and proper tagging of the replacement parts.
- Collaborated with Sales, Part and Service departments to enhance overall operations.
Technical Service Advisor
SPEED SKODA PVT PTD( Skoda car showroom)
Raipur
07.2023 - 12.2023
- Experienced in developing relationships with customers and ensuring their satisfaction with the service.
- Facilitated communication between customers and technicians to ensure efficient automotive service.
- Assisted customers with their automotive needs through comprehensive service recommendations and explanations.
- Provided assistance with installation, configuration, testing, maintenance, and repair of equipment.
Asst.Production Supervisor
MSL Driveline Sytem (Mahindra Sona) Limited
NASHIK
03.2022 - 04.2023
- Established and maintained quality control practices and production standards while monitoring production processes.
- Developed and maintained an effective system to track inventory and production materials.
- Negotiated contracts with vendors for supplies needed for the production process.
- Developed and implemented production schedules to ensure timely completion of projects.
- Coordinated with other departments such as purchasing, engineering, and quality assurance to ensure smooth operations.
Quality Control Engineer
Flash Electronics Pvt Ltd
Chakan,Pune
01.2021 - 02.2022
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
- Trained personnel on the use of various quality control tools such as Statistical Process Control charts, Process Flow Diagrams, Failure Mode Effects Analysis.
Education
Bachelor of Engineering - Mechanical Engineering
Savitribai Phule Pune University
05-2020
Higher Secondary Certificatation (HSC) - Science
GES HAL HIGH SCHOOL & Jr COLLEGE
03.2016
MSCIT - Information Technology
MKCL
07.2014
Secondary School Certification (SSC)
M.B.Vidyalaya
06-2014
Skills
- Production scheduling
- Production data analysis
- Material planning
- Raw materials handling
- Root-cause analysis
- Quality inspection
- Dedication to product quality
- Quality assurance controls
- Engineering drawing
- Computer skills
- Quality assurance standards
- Inventory management
- Effective communication
- Quality improvement plans
- Quality engineering tools
- Internal audit coordination
- MS office
- Warranty management
- Claim processing
- Customer service
- Technical documentation
- Process improvement
- Warranty analysis
- AutoCAD drawing
- Mechanical drawing
- CAD software proficiency
- Data analysis
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
CG
Proficient (C2)
C2
STRENGTHS
- Politeness
- Determination
- Ambitious
- Dedicated
- Adaptability
Achievements
- Improved warranty claim processing time by 30%, enhancing customer satisfaction
- Successfully reduced warranty claim denials by 25% through effective training and policy updates
- Improved production by 20%, and production quality by 40%
- Successfully reduced customer complaints by 30%
- Improved operational efficiency and safety by 6 Sigma, TPM, 5S, and Kaizen techniques
Personal Information
- Father's name: Pratapsingh Ladel
- Mother's name: Hulsibai Ladel
- DOB: Dec 24, 1997
- Blood group: B+
- Permanent address: Gram-Jhadutola, Teh-Sahaspur Lohara, Dist-Kabirdham-491995
- Residential address: Ward No. 15, Bade Colony, G.E road NH-6,Kumhari-Durg -490042
Education
other
Timeline
TECHNICAL WARRANTY MANAGER
SAIRAM WHEELS PVT LTD(Kia Car Showroom)
01.2024 - Current
Technical Service Advisor
SPEED SKODA PVT PTD( Skoda car showroom)
07.2023 - 12.2023
Asst.Production Supervisor
MSL Driveline Sytem (Mahindra Sona) Limited
03.2022 - 04.2023
Quality Control Engineer
Flash Electronics Pvt Ltd
01.2021 - 02.2022
Bachelor of Engineering - Mechanical Engineering
Savitribai Phule Pune University
Higher Secondary Certificatation (HSC) - Science
GES HAL HIGH SCHOOL & Jr COLLEGE
MSCIT - Information Technology
MKCL
Secondary School Certification (SSC)
M.B.Vidyalaya
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