Possess outstanding technical expertise with a strong experience of more than 9 years in client service. resourceful team member with a proven history of reliability and excellent work. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and a team player.
TOOLS USED
· Customer Success Manager: Fundamentals to your CSM career
· Splunk: Zero to Power User
· The Project Management Course: Beginner to PROject Manager
· API and Web Services Introduction