V.SANTHIYA DEVI
Chennai
Summary
Experienced Facilities Manager with a proven track record of reducing operational costs and enhancing efficiency. Skilled in budget management, team leadership, and sustainable practices. Committed to maintaining optimal facility operations through innovative solutions and proactive management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Facilities Manager @ Cisco
Jones Lang LaSalle Property Consultants (India)
12.2023 - Current
- Maintaining the expenses tracker,
- Handling clients visit arrangements,
- Taking care of housekeeping services,
- Ensure professional and quality work for each work causing improvement of service in all the parameters,
- Ensure achieve 100 % closure in 52-week planner of soft services against schedule,
- Ensured that vendors are timely submitting the compliance documents with auditor and any pending NC's to clear and any outstanding issues to be resolved,
- Ensure KPI has been maintained consistently 100%,
- Month on month we are given the training to the supplier staff zero violations of the ethics,
- Preparing the comparative statement for L1 vendor,
- Raising the purchase orders for chennai location (Recurring & Onetime)
- Preparing the MMR,
- Dealing with cafeteria vendor management,
- Coordinating with new projects,
- Manpower handling,
- Stationery & HK material order handling,
- Maintaining washroom hygiene services,
- Handling the Pest control measures,
- Handling the employee’s complaints and requirements,
- Conducting the R&R to motivate the vendor staffs (R&R)
Assistant Facility Manager @ Shell
Jones Lang LaSalle Property Consultants
06.2022 - 11.2023
- Assisted in budget development and financial tracking, contributing to cost-effective management of the facility.
- Streamlined work order processing systems which led to faster resolution times for maintenance and repair requests.
- Maintained accurate inventory records for equipment and supplies, ensuring adequate stock levels for seamless operations.
- Coordinated with vendors and contractors to secure high-quality services at competitive prices, optimizing facility expenses.
Sr. Facility Executive @ in NTT Data
Jones Lang LaSalle Property Consultants
06.2018 - 06.2022
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Maintained facility grounds, equipment, and safety compliance.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Prepared reports and schedules with accuracy.
Education
No Degree - Hotel Management
Institute of Hotel Management
Tiruchi, India06-2003
Skills
- Facilities Management
- Operational Efficiency
- Budget Management
- Team Leadership
- Project Coordination
- Security Protocols
- Vendor Management
- Sustainable Practices
Accomplishments
- Best Employee Award in Sodexo Facility Management I Pvt Ltd. - 2007.
- Best Performer Award in Hewlett Packard– 2012
- Award for Proactive approach in CAM preparation in JLL- 2016
- Award for Demonstrating exemplary performance in JLL- 2016
- Awarded Certificate of Appreciation from DELL for Outstanding Performance – 2018
- Service GEM award in soft services – 2021
- Service GEM award in soft services – 2022
- Service GEM award Going Beyond in soft services – 2024
Certification
- Sr. Facility Executive (Admin-Soft Services): Jones Lang LaSalle Property Consultants (India) Pvt Ltd
- Sr. Office Support Executive: Jones Lang LaSalle Building Operations Pvt. Ltd.-Chennai
- Sr. Office Support Executive M2: ISS Facility Services India Pvt. Ltd. - Chennai
- Back Office Coordinator: Sodexo Facility Management I Pvt. Ltd.
- Facility Executive –Sodexo Facility Management I Pvt Ltd.
- Housekeeping In charge – MIOT Hospitals.
- House Keeping Supervisor –Hotel Wood Lands –Bangalore.
Languages
English
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
French
Beginner (A1)
Timeline
Assistant Facilities Manager @ Cisco
Jones Lang LaSalle Property Consultants (India)
12.2023 - Current
Assistant Facility Manager @ Shell
Jones Lang LaSalle Property Consultants
06.2022 - 11.2023
Sr. Facility Executive @ in NTT Data
Jones Lang LaSalle Property Consultants
06.2018 - 06.2022
No Degree - Hotel Management
Institute of Hotel Management
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