Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Interests
Timeline
Hi, I’m

V S BHAVANI YERRA

Branch Operations Manager
Rajahmundry,Andhra Pradesh
V S BHAVANI YERRA

Summary

Seeking a challenging position, which offers opportunity to improve my skills through my hard work, and to work dynamically towards the growth of the Organization.

Overview

19
years of professional experience
1
Language

Work History

CSB BANK Ltd.

Branch Operations Manager (BOM)
9 2022 - Current

Job overview

  • To head branch operations ensuring top of the line customer service and customer engagements
  • Maintained friendly and professional customer interactions.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Set up and supervised cash shipments.
  • Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports to optimize processes.

AXIS BANK Ltd.

Branch Operations Head (BOH)
05.2020 - 09.2022

Job overview

  • Manages the customer sales officers and tellers of a branch and ensures efficient daily operations of the branch

ICICI BANK Ltd.

Deputy Branch Manager (DBM)
03.2016 - 05.2020

Job overview

  • Make Achieve annual targets for branch set in AOP (Annual operative plan)

HDFC BANK Ltd.

Assistant Manager
04.2013 - 02.2016

Job overview

  • Responsible for cash and customer transactions

Millennium Software Solutions (P) Ltd.

Customer Service & Operations
03.2011 - 02.2013

Job overview

  • Updating on New Tools, software applications and packages

Max New York life Insurance Co Ltd.
VIZAG, Andhra Pradesh

Customer Service Executive
2008.08 - 2011.02 (2 education.years_Label & 6 education.months_Label)

Job overview

  • Processing of New Business Applications

ICICI prudential Life Insurance Company Ltd.

Central Processing Agent - (CPA)
10.2007 - 06.2008

Job overview

  • Verifying the Logins

Reliance Web World

Office Assistant
10.2005 - 02.2006

Job overview

  • Efficiently handle internal and external customers

Education

University Overview

  • Bachelor’s Degree in Computer Science from Andhra University
  • M. Sc (IT) from Nagarjuna University

Skills

Testing Tools (Manual & Automation (QTP, QC))

Accomplishments

  • Awarded with a Certificate of Appreciation from Regional Manager & Managing Partner & Projects for being the “Contribution in the month of October 2008”
  • Awarded with a Certificate of Appreciation from Zonal Vice President Mr. A P S Bhalla for being the “Key Contributor” in Agency Functioning in the month of November 2008.
  • Awarded with a Certificate of Appreciation of “Outstanding Contribution & Dedication” towards promoting Quarter3 contest held from July 09 to Sep 09 From Director & Head –Agency Distribution with Mr. Rajender Sud
  • An Certificate of Appreciation received from Cluster Head – on supporting Sales function in Dec’14 by Opening 7 Accounts
  • An Appreciation mail Received on Mission – Accounts Calling, as value build up initiative taken by me in the month of Mar’15 and got the opportunity to be a part of winning team of 150Cr.
  • An Appreciation mail Received from Cluster Head on playing a Vital role in absence of employees by doing Multi-tasking with Multi-functional.
  • Qualified for IMAGICA contest exotica location Novatel from ICICI
  • Qualified for ANDAMAN program from ICICI
  • Qualified for BEAT YOUR BEST- prestigious event with Film Actor and Actress sharuk and Jacqueline
  • Monthly qualifications of prestigious ZONAL HEAD intiative OCMC continuous achiever from ICICI
  • Zonal Head competency development program from ICICI
  • National competency Development Program from ICICI
  • Regional R & R from ICICI
  • National program for FD – Pro FD league from ICICI
  • Champion in Mutual funds program from ICICI
  • Pro PL/BIL league from ICICI

Personal Information

  • Date of Birth: 03/05/83
  • Nationality: Indian
  • Marital Status: Married

Interests

Playing CHESS , listening special persons debates, interviews

Timeline

Branch Operations Head (BOH)

AXIS BANK Ltd.
05.2020 - 09.2022

Deputy Branch Manager (DBM)

ICICI BANK Ltd.
03.2016 - 05.2020

Assistant Manager

HDFC BANK Ltd.
04.2013 - 02.2016

Customer Service & Operations

Millennium Software Solutions (P) Ltd.
03.2011 - 02.2013

Customer Service Executive

Max New York life Insurance Co Ltd.
2008.08 - 2011.02 (2 education.years_Label & 6 education.months_Label)

Central Processing Agent - (CPA)

ICICI prudential Life Insurance Company Ltd.
10.2007 - 06.2008

Office Assistant

Reliance Web World
10.2005 - 02.2006

Branch Operations Manager (BOM)

CSB BANK Ltd.
9 2022 - Current
V S BHAVANI YERRABranch Operations Manager