Vshal Gaur
Key Account Manager
Delhi
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Key Account Manager
Queuebuster
Noida
07.2023 - Current
- Responsible for the overall health of the portfolio assigned.
- Using consultative approach to help clients to grow their business using Queuebuster's services.
- Ensuring timely renewal of Queuebuster's services.
- Collaborating with internal teams to ensure Top-notch services and support.
- Analyzing the market and giving the insight/feedback of the product to the tech team to enhance the product offering.
- Helping the business clients in integration of different services with their Queuebuster account.
- Generating referral leads from the existing portfolio of the client.
SENIOR ASSOCIATE (ENTERPRISE/KAM SALES)
Paytm
Noida
12.2021 - 06.2023
- Key Account Management and Business revenue enhancement
- Helping the Indian MSMEs to collect payment online through Paytm's DIY Payments channel
- Coordinating with internal and external stakeholders for smoother client on-boarding
- Helping Business clients in integration of Payment Gateway
- Merchant manual onboarding and handling the escalations through salesforce
- Offering Merchant payment solution including PG, Wallet, QR CODE, Standard flow, Auto debit and other flows as per their requirement and potential
- Ensuring GMV and Transaction growth and timely resolution of escalations.
ACCOUNT MANAGER (INSIDE SALES)
Jabra Connect India Pvt. Ltd.
Noida
01.2020 - 11.2020
- Working at Jabra connect India pvt ltd a joint venture of Jabra and Innova group
- Selling of Jabra's products and generating revenue
- Hunting the new accounts and close them while fulfilling their need and requirements
- Working on SME's and help them to convert their current infrastructure to Jabra's infrastructure.
INSIDE SALES EXECUTIVE
Naukri.com (Infoedge)
Noida
09.2019 - 10.2020
- Working at naukri.com a division of Info Edge India Limited
- Selling of naukri premium services and generating revenue
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling
- Communicated regularly with managers for daily support and strategic planning for accounts
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale
- Made outbound calls to existing customers to upsell naukri packages.
Education
MBA (Master of Business Administration) - Business Management
GGSIPU
Delhi 07.2017 - 05.2019
BBA - Business Management
CCS Unicersity
Ghaziabad 07.2014 - 05.2017
12th -
CBSE
GBSSS Jhilmil 08.2012 - 05.2014
Skills
Customer service
undefinedPersonal Information
- Date of Birth: 03/06/1998
- Nationality: Indian
- Marital Status: Single
Projects
Summer internship, Associate sales consultant POLICY BAZAAR Job Description: Selling the insurance plans Assisting the customers in sales of a range of term insurance products on phone Solve all the related queries and also convinced the customer to buy the product Did all necessary steps to promote the company's brand value
Timeline
Key Account Manager
Queuebuster
07.2023 - Current
SENIOR ASSOCIATE (ENTERPRISE/KAM SALES)
Paytm
12.2021 - 06.2023
ACCOUNT MANAGER (INSIDE SALES)
Jabra Connect India Pvt. Ltd.
01.2020 - 11.2020
INSIDE SALES EXECUTIVE
Naukri.com (Infoedge)
09.2019 - 10.2020
MBA (Master of Business Administration) - Business Management
GGSIPU
07.2017 - 05.2019
BBA - Business Management
CCS Unicersity
07.2014 - 05.2017
12th -
CBSE
08.2012 - 05.2014
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