V S N Megha Shyam
Associate Functional Consultant
Vijayawada ,Andhra Pradesh
To succeed in life, you need two things: ignorance and confidence.
Mark Twain
Summary
Associate Functional Consultant handling a global team with a demonstrated history of working in the banking/consulting/service industry. Skilled in Projecct Management, Credit Analysis, Credit Monitoring, Documentation, Research, Market Research, Customer Service, Team Management, and many more, with a certificate in Project Management, a MBA focused in Operations Management and Risk Management from NIBM Global, and another in Risk Management from JainX affiliated to Jain University, along with a PGDB focused in Banking and Insurance from Manipal academy of banking.
Motivated and perceptive professional with 5+ years of experience controlling all stages of projects/process through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing experience has driven commitment to customer satisfaction seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Associate Functional Consultant
Tech Mahindra Limited
Hyderabad, Telangana
04.2022 - Current
- Determined proper methodologies and procedures to use based upon project specifications.
- Worked with key internal partners to distill complex concepts into pragmatic and simplified solutions.
- Established priorities and drove accountability for assigned initiatives, providing leadership.
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Developed and implemented reports and presentations for key stakeholders and senior management.
- Developed diagrams to describe and lay out logical operational steps.
- Collaborated with upper management to drive strategy and implement new processes.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Offered input for complex documents to support client-ready final versions.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Created plans and communicated deadlines to complete projects on time.
- Professionally interacted with clients to assess business requirements and determine their needs.
- Developed, configured and tested processes/solutions for accurate alignment with project standards.
- Liaised between IT infrastructure team and other personnel to assist with resolution of issues.
Senior Business Analyst
TechMahindra Limited
Hyderabad, Telangana
02.2021 - 03.2022
- Worked with customers to understand needs and provide excellent service.
- Prepared variety of different written communications, reports and documents.
- Delivered services to customer locations within specific timeframes.
- Used coordination and planning skills to achieve results according to schedule.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintaining quality in the process of lending for the client by applying Quality Assurance and Quality Control standards
- Managing a Global team with team members from various ethnicities
- Providing solutions for the improvement of process and quality
- Identifying major issues in the process/knowledge and providing RCA
- Spearheading the data analytics and visualizations for better representation of data
- Handling any escalation raised or dealing with any crisis found
- Managing Internal and external stakeholders
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Senior Credit Analyst
ANZ Bank
Bangalore, Karnataka
04.2020 - 07.2020
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Utilized strong communication and interpersonal skills to obtain necessary
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Gathered loan documentation for underwriting.
- Evaluated customer credit data to determine level of risk involved in money lending.
- Prioritized tasks to meet or exceed timelines and supervised multiple responsibilities at same time.
- Verifying and analysing of the creditworthiness of the applicants by coordinating with the submitters from various countries
- Verifying the security being provided for the loans
- Analysing and strategising the tenure and repayment of the loans for 100% reduction of risk
- Consolidating the analysis and deciding on the loan
Deputy Manager
ICICI Bank Limited
Hyderabad, Telangana
10.2016 - 03.2020
- Introduced new methods, practices and systems to reduce turnaround time.
- Pursued every opportunity to learn about business at all levels and improve team member support.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
- Interviewed, and trained 2 of associates in 2019.
- Eliminated functional bottlenecks by streamlining communication channels between management and employees.
- Preparing documents for all constitutions, agreements, supporting documents, and security documents for the sales team, while interacting with clients for the execution of documents as required.
- Analysis of sanction Memos, CAMs and preparation of disbursement documents for different loans for various programs in Business Loan Group/ SMEAG Group.
- Monitoring and flagging off to sales teams the pending compliance related to the respective sanctions of credit facilities by various authorities within the bank.
- Visited clients with sales team for execution of documentation prepared.
Education
Masters In Business Administration - Risk Management
10.2020 - 11.2021
Masters In Business Administration - Operations Management And Risk Management
07.2020 - 05.2021
Post Graduates Diploma - Banking
02.2016 - 01.2017
Skills
Data analysis
Strategic planning
Consulting
Business planning
Project Management
Quality assurance
Staff Management
Operations management
Negotiation
Microsoft Office Suite
Credit risk review
Experienced with multiple financial softwares
Verbal and written communication
Flexible and Adaptable
Training and Development
Stakeholder Management
Crisis and Escalation Management
Leadership
Active Listening
Certification
Certified Project Manager from BVOP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Functional Consultant - Tech Mahindra Limited
04.2022 - Current
Certified Project Manager from BVOP
03-2022
Senior Business Analyst - TechMahindra Limited
02.2021 - 03.2022
C2 Proficiency in English from EF SET
12-2020
JainX (affiliated To Jain University) - Masters In Business Administration , Risk Management
10.2020 - 11.2021
NIBM Global - Masters In Business Administration , Operations Management And Risk Management
07.2020 - 05.2021
Senior Credit Analyst - ANZ Bank
04.2020 - 07.2020
Deputy Manager - ICICI Bank Limited
10.2016 - 03.2020
Manipal Academy - Post Graduates Diploma , Banking
02.2016 - 01.2017