V Swapnil

• Create user stories for the tasks/epics received in Jira.
• Connect with Product Owner for the refinement of task and takes approval for development.
• Connects with cluster manager for any scope change, also connects with product owner for functional understanding of the task.
• Takes refinement call with team to walk through with the task
• Create functional document.

Account: US Insurance Domain

Profile: New Business Issuance and Quality Analyst

• Handling team of five members of new business package issuance team in Property & Casualty Insurance.
• Deals with commercial insurance process for Property & Casualty customers.
• Amend the Endorsement and Cancel Rewrite to same and new number for package, GL, Auto, Workers Compensation, Inland Marine & Crime policies as per the agent or account manager request.
• Assigning the task to team and doing internal & external audit.

Account: Banking Domain

Profile: P2P And Command Center (Duration Aug 2017 - Oct 2019)

Language: Spanish (Read, Write and speak)

• To verify the invoices received and also verify the details of the supplier.
• After verifying, approving the status pf the payment to the suppliers.
• Execute the batch processing through Control-M tool.
• Monitor the servers related to Linux, Windows and Database also create incident for the respective servers and assign it to the respective groups.

Account: Insurance Domain

Profile: Transaction Processing (Duration Oct 2019 - Apr 2020)

• Monitor all the transactions related to payment of insurance.
• manage everyday work activities and inform supervisor appropriately.
• Documents all transactions on an everyday basis.