V V M SUKUMAR JONNALA
TADEPALLIGUDEM, ANDHRA PRADESH
Summary
Dynamic Clothing Sales Associate with proven track record in increasing sales and enhancing customer experiences. Skilled in inventory management and team leadership, with expertise in retail operations.
Overview
9
9
years of professional experience
Work History
SALES ASSOCIATE
BUTTERFLY DRESSES
08.2021 - Current
- Achieved sales targets through effective product knowledge and personalized recommendations to customers.
- Trained new staff on sales techniques and operational procedures to improve team performance.
- Resolved customer complaints efficiently, strengthening brand reputation and ensuring satisfaction levels remained high.
SALES ASSISTANT
VIJAYALAKSHMI SAREES & MATCHINGS
05.2017 - 08.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
Education
MBA - Human Resources Management
ACHARYA NAGARAJUNA UNIVERSITY
GUNTUR, ANDHRA PRADESH2013
Bachelor of Science - Computer Science
YSR & BS DEGREE COLLEGE
TADEPALLIGUDEM, ANDHRA PRADESH2008
Skills
- Customer Service Expertise
- Sales Techniques
- Inventory Management
- Product Merchandising
- Team Leadership
- Communication Skills
- POS Systems
- Retail Operations
Languages
English
Telugu
Accomplishments
- Spearheaded a successful store layout redesign
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Supervised team of staff members.
Timeline
SALES ASSOCIATE
BUTTERFLY DRESSES
08.2021 - Current
SALES ASSISTANT
VIJAYALAKSHMI SAREES & MATCHINGS
05.2017 - 08.2021
MBA - Human Resources Management
ACHARYA NAGARAJUNA UNIVERSITY
Bachelor of Science - Computer Science
YSR & BS DEGREE COLLEGE