Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

VVSS PRAGNA

Hyderabad

Summary

  • A competent Associate with 3.3years of experience working with AWS Services to ensure the availability, performance, scalability, and security of applications hosted on AWS.
  • Experience in designing and building cloud infrastructure on AWS, with experience in services such as EC2, S3, IAM,, CloudWatch, CloudTrail, CloudFront, SNS etc.
  • Understanding of Storage technologies (BLOBS, TABLES and QUEUES) in Microsoft Azure
  • Real time troubleshooting related to SCIM/Intune issues.
  • Created & deployed Configuration profile for endpoint protection.

Overview

4
4
years of professional experience

Work History

Senior Software Engineer

Elabs Infotech
Hyderabad
06.2024 - 10.2024
  • Deployed as a contractor from Elabs to LTI MindTree.where 'Microsoft' is the client.
  • Worked on cases relevant to MS Azure VM in chat support efficiently on Microsoft DFM tool.
  • Provided support to clients in administering deployment of policies (configuration and compliance) to company-owned/user-owned mobile devices.
  • Create advanced online technical content, including knowledge base articles and documents.
  • Managed and configured support for mobile devices (iOS, Android, and Windows Mobile).

Technology Analyst

Infosys
05.2022 - 02.2024
  • Responsible for launching Amazon EC2 instances using the AWS platform and configuring launched instances with respect to specific applications and regions. Troubleshooting and resolving customer issues and providing guidance and best practices for using AWS products and services.
  • Powering on/off the servers as per the requirements.
  • Decommissioning the Azure/AWS servers and managing the storage by adding/removing the volume disk space.
  • Performing the certificate renewal for ELBS.
  • Provide technical support by troubleshooting day-to-day issues with various servers on different platforms.
  • Worked on ServiceNow P1, P2, and P3 scenarios.
  • Domain: Finance.

Associate

Amazon
08.2020 - 08.2021
  • Creation of User, Groups, and Policy on AWS Console.
  • Onboarding new user with MFA and access policy.
  • Enforcing a key rotation policy.
  • Creating complex policy for granular access.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

NOVA COLLEGE OF ENGINEERING AND TECHNOLOGY
VIJAYAWADA
11-2018

Skills

  • Cloud Platform: AWS, Azure
  • Certification: MS Azure Administrator Associate (AZ-104)
  • Microsoft Intune L100 certified
  • Technical troubleshooting
  • AWS EC2 management
  • Policy administration
  • Operational support
  • Ticketing tools :ServiceNow,DFM
  • Windows Power-shell, AWS CLI(Basic level knowledge)

Languages

Languages known: English,Hindi and Telugu.

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Timeline

Senior Software Engineer

Elabs Infotech
06.2024 - 10.2024

Technology Analyst

Infosys
05.2022 - 02.2024

Associate

Amazon
08.2020 - 08.2021

Bachelor of Science - Electrical, Electronics And Communications Engineering

NOVA COLLEGE OF ENGINEERING AND TECHNOLOGY

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VVSS PRAGNA